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Teaching on Alison since Aug 2021
The National Programme on Technology Enhanced Learning is an online learning platform founded in 2003 by the coming together of seven Indian Institutes of Technology and the Indian Institute of Science. NPTEL offers university-level courses in science, technology, engineering and mathematics. It is funded by the Indian Ministry of Human Resources and Development.

NPTEL courses are created by adapting material from lectures given by professors from participating institutions. The platform boasts the world's largest online repository of courses in engineering, basic sciences and selected humanities and social sciences subjects.
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Fundamentals of Service Marketing
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Free Online Courses by NPTEL
Japanese Language: Introduction to Japanese Scripts
1.5-3 hrs 39,617 learners
By NPTEL
You Will Learn How To

By the end of this course, you will be able to:

  • List the three Japanese scripts
  • Describe how each Japanese script is used and written
  • Explain the meanings of various conversation phrases
  • State the Japanese words for numbers 1-70
  • Recognise the correct pronunciation of Japanese vowel and consonant sounds
  • Explain the meanings of various Japanese words
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CERTIFICATE
Japanese Language
Japanese Language: Introduction to Japanese Scripts
1.5-3 hrs
39617 enrolled
Human Resource Management - Discipline in Organizations
1.5-3 hrs 41,561 learners
By NPTEL
You Will Learn How To

By the end of this course, you will be able to:

  • Discuss why disciplinary procedures are necessary
  • Explain how you can have "just cause" for discipline
  • Outline how discipline is administered
  • Discuss issues involved in handling difficult employees
  • Describe how to manage insubordination in the workplace
  • Recall the management of workplace bullying
  • Discuss ways in which to prevent the need for discipline
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CERTIFICATE
Human Resources
Human Resource Management - Discipline in Organizations
1.5-3 hrs
41561 enrolled
International and Strategic Human Resource Management
1.5-3 hrs 47,891 learners
By NPTEL
You Will Learn How To

At the end of this course you will be able to:

  • Identify reasons why businesses may need to be internationalized
  • Discuss challenges to human resource management in multinational enterprises
  • Discuss employment standards and laws in relation to international human resource management
  • Discuss jobs international human resource staff will need to do in the future
  • Discuss different strategic theories of human resource management
  • Discuss the multilevel model of strategic human resource management
  • Discuss networked organizations and challenges they face
  • Discuss the paradoxical tensions and coping strategies in human resources management
  • Discuss sustainable human resource management
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CERTIFICATE
Management
International and Strategic Human Resource Management
1.5-3 hrs
47891 enrolled
Diploma in Japanese Language
10-15 hrs 96,610 learners
By NPTEL
You Will Learn How To

By the end of this course, you will be able to:

  • Identify different Japanese time expressions
  • Translate commonly used Japanese words to English
  • Count to a hundred in Japanese and refer to multiples of a hundred and a thousand
  • List and describe the three Japanese scripts
  • Pronounce Japanese sounds
  • Explain the meanings of different Japanese conversational phrases
  • Describe Japanese grammatical concepts
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DIPLOMA
Japanese Language
Diploma in Japanese Language
10-15 hrs
96610 enrolled
Diploma in Quality Management
10-15 hrs 90,430 learners
By NPTEL
You Will Learn How To

Having completed this course you will be able to:

  • Describe an overview of Quality Management.
  • Define Total Quality Management and its tools.
  • Explain Total Quality Management tools and external benchmarking.
  • Describe and explain ISO 9000. 
  • Explain service quality management.
  • Describe Six Sigma Quality.
  • Describe what Cost of Quality means and how it is measured.
  • Define what Service Quality is.
  • List examples of service industries.
  • Define the dimensions of service quality (reliability and responsiveness).
  • Describe what is meant by customer satisfaction.
  • Explain what the service quality gap means.
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DIPLOMA
Management
Diploma in Quality Management
10-15 hrs
90430 enrolled
Diploma in Supply Chain Management
10-15 hrs 129,301 learners
By NPTEL
You Will Learn How To

Having studied this course you will be able to:

  • Explain what the terms supply chain and supply chain management mean
  • Describe what supply chain networks are
  • Define what supply chain ecosystem is
  • Describe how modern manufacturing and services are intertwined
  • Describe what Governance Formation involves
  • Describe risks to supply chains
  • Describe the aim of Supply Chain Risk Management
  • List the elements of a Supply Chain Ecosystem
  • Describe and give examples of economic and political related uncertainties
  • List the six strategies to reduce overall risk exposure
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DIPLOMA
Management
Diploma in Supply Chain Management
10-15 hrs
129301 enrolled
Diploma in Six Sigma
10-15 hrs 52,095 learners
By NPTEL
You Will Learn How To

Having completed this course the learner will be able to:

  • Describe the basics of Statistical Process Control.
  • Describe to use Design of Experiments to understand and optimize process settings.
  • Explain and apply the statistical techniques used in Six Sigma. - Outline the steps in planning Design of Experiments.
  • Describe the development of Taguchi Methods by Genichi Taguchi.
  • Describe typical Quality Engineering applications.
  • Define benchmarking and list its benefits. 
  • List the steps of widely used benchmarking procedures. 
  • Define what supply chain management is.
  • Describe how Six Sigma can be used in supply chain management.
  • Describe management's challenge of integrating Six Sigma processes into supply chain systems.
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DIPLOMA
Management
Diploma in Six Sigma
10-15 hrs
52095 enrolled
Introduction to Quality Management
1.5-3 hrs 41,778 learners
By NPTEL
You Will Learn How To

Having completed this course you will be able to:

  • Describe an overview of Quality Management
  • Define Total Quality Management. - Describe Quality specifications and costs
  • Explain Total Quality Management tools and external benchmarking
  • Describe and explain ISO 9000
  • Explain service quality management
  • Describe Six Sigma Quality
course logo
CERTIFICATE
Quality Management
Introduction to Quality Management
1.5-3 hrs
41778 enrolled
Showing 1 - 8 of 590
Learner Reviews & Feedback For
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9,611
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Joy K.
Absolutely brilliant course. I wish I had found this course much sooner. It eliminates gaslighting. It is straight to the point. And it covers important facts.
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Nadine Felecing G.
This course discuss about the propagation of spherical waves and its mathematical expression also the human perception of sound and the concepts of interference, refraction and diffraction.
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