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Fundamentals of Service Marketing

Fundamentals of Service Marketing

Enrolled1.5-3 Hours (Contains Video)
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  • Beginner Level

Fundamentals of Service Marketing

Gain insights into the macro- and micro-environments that affect service marketing with this free business course.

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Learning Outcomes

Having completed this course you will be able to:

  • Describe the different types of services available and their influences
  • List the reasons for studying services marketing
  • Discuss the service system
  • Define what is meant by a service
  • Define the macro-environment
  • Discuss business legislation in relation to the macro-environment
  • Discuss the impact of the economic environment on the macro-environment
  • Describe the effect of technology on the environment
  • Discuss the impact of competition on services

Course Overview

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