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Best Conflict Management Courses
These free online conflict management courses will teach you about the art of conflict management and mediation. In any collaborative setting like a business or workplace conflict is inevitable. Conflict management is the process of limiting the destructive and limiting aspects of conflict, while emphasising the benefits to communication, growth, and learning that conflict can bring about....…Read More
Most Popular
Conflict Management Courses

Anger Management and Conflict Resolution
- Describe how to manage and control anger so it doesn’t e...
- Recognise the sources and causes behind anger and discus...
- Outline the best techniques, strategies and g... Read More

Mindfulness for Anger Management
- Identify the different types of anger and their causes
- Discuss the benefits of mindfulness in anger management
- Define ‘triggers’ and list the common anger triggers
- Recognize the factors that can influence the ... Read More

Diploma in Human Resources (HR)
- Recognize the key skills and responsibilities of a human...
- Explain general recruitment, selection, training and app...
- Outline how employee separation and termination should o...
- Discuss how to manage and retain employees ef... Read More

Leadership Skills and Team Management
- Define 'leadership'
- Discuss the concept of 'management'
- List the traits of a strong leader or manager Read More

Working as a Door Supervisor
- Identify the primary roles and responsibilities of a mod...
- Discuss the relevant laws and emergency procedures that ...
- Summarise the importance of health and safety procedures...
- Describe the different types of physical inte... Read More

Abuse Awareness and Response Training
- Explain the main causes of abuse
- Recall the different types of physical and psychological...
- Outline different procedures to minimize the ... Read More

Diploma in Leadership and Management Styles
- Distinguish between leadership and management
- List the four stages of self-leadership
- Explain leadership theories Read More

Diploma in Alternative Dispute Resolution
- Describe the different types of conflict
- Apply the five stages of negotiation
- Identify common mistakes that occur in negoti... Read More

Understanding and Preventing Sexual Harassment
- Define ‘sexual harassment’
- Classify the types and forms of sexual harassment
- Identify and debunk myths surrounding sexual ... Read More

Supervision Skills – Managing Groups and Employee Interaction
- Explain group dynamics and development
- Explain how to organize effective teams
- Describe how to build and maintain cohesive t... Read More

Alternative Dispute Resolution: How ADR Programs Succeed
- Define what alternative dispute resolution (ADR) is
- Explain the conditions under which ADR programs can succ...
- Identify when to implement ADR programs in th... Read More

Introduction to Conflict Management and Negotiation
- Explain the nature of conflict in your personal life or ...
- Describe the different types of conflict you may experie...
- Identify the possible outcomes of conflicts Read More

Negotiation and Conflict
- Describe the decision-making traps and how to avoid them...
- Define negotiation and discuss the five phases of negoti...
- Explain the nature and value of assertion as an ingredie...
- Identify the two opposing models for characte... Read More

Conflict Resolution in the Workplace
- Identify the root cause of a conflict
- Outline and implemented policies in the workplace
- Explain mediation and conflict resolution Read More

Communication and Conflict Management
- Outline various objectives and obstacles to successful n...
- List the strengths and weaknesses in resolving conflict
- Explain the theory, processes, and practices ... Read More

Fundamentals of Conflict Resolution
- Explain the purpose of conflict resolution
- Outline the six steps involved in the process of conflic...
- Describe the different forms of conflicts Read More
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