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Negotiation and Conflict
Negotiation and Conflict
What You Will Learn In This Free Course
- Describe the decision-making traps ...
- Define negotiation and discuss the ...
- Explain the nature and value of ass...
- Identify the two opposing models fo...
- Describe the decision-making traps and how to avoid them in different situations
- Define negotiation and discuss the five phases of negotiation
- Explain the nature and value of assertion as an ingredient in conflict
- Identify the two opposing models for characterizing conflict
- Distinguish between concern for self and concern for others as elements of conflict style
- Discuss criticism and evaluation in the workplace and explain strategies for resolving work environment conflict
- Outline the different causes of conflicts and outline the positive and negative outcomes of conflict
- List the difference between, and pros and cons of individual vs group decision-making
Complete This CPD Accredited Course & Get Your certificate!
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Learner Reviews & Feedback For Negotiation and Conflict
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