Mastering Influence and Negotiation

Name: Mastering Influence and Negotiation
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Learn how to positively influence others and the ins and outs of effective negotiation in this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Recognize the various personality types and their characteristics
List the various elements of a successful negotiation
Recall the factors that lead one party to outweigh the other in a negotiation agreement
Outline the various possible outcomes of a negotiation
Explain the phenomenon of buyer's remorse
Explain the significance of developing a rapport with the responder

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