Spanish
French
Italian
Brazilian Portuguese
Sales and Negotiations Skills
This free online course deals with overcoming sales objections, communication strategy and the skills needed for sales.
Publisher: Workforce Academy Partnership
Description
This Sales and Negotiation Skills course will provide you with an understanding of overcoming sales objections. You will learn the three main factors involved in overcoming sales objections. You will be able to explain how to find a point of agreement. You will also learn about the five steps of sales processes.
This course then explains Negotiation Skills. You will learn about understanding negotiation, including getting prepared and laying the groundwork. You will also learn about the phases of negotiation, exchanging information, bargaining, and closing. Students will also be introduced to mutual gain and dealing with difficult issues.
This course then wraps up with Communication Strategies where students will learn how to better communicate for negotiations. You will learn to understand the big picture and understand para-verbal communication and non-verbal communication skills. It will also teach good speaking and listening skills. By taking this course you will learn how to better communicate for more effective speaking and negotiations when in the sales field. So why wait? Start learning today.
Start Course Now
