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Diploma in Sales Management

Sales
Free Course
Every moment of every day, sales are happening. This Diploma in Sales Management course will teach you the principles, practices, and tools involved in all aspects of the selling process. By taking the course, you will learn the power of effective communication, acceptable business ethics, strong sales techniques, and useful presentation approaches. Most importantly, you will learn how to understand and connect with your customers.
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Description

Outcome

Certification

View course modules

Description

This course will begin by giving you an overview of how selling and sales influences our daily lives. You will learn the characteristics of a brand and will be guided through the differences between sales and marketing. You will then learn what it takes to be successful in sales as well as to define the different types of selling channels and selling environments. You will learn the concept of adaptive selling, explore business ethics and ethical behaviour in sales, and identify the elements of effective business communication.

Next, you will study the seven steps of the selling process. You will receive guidance on prospecting, be shown how to identify sales needs and opportunities, and learn how to set SMART pre-call objectives. The course will also cover first impressions, the importance of a strong approach, and how to make contact with your prospect. You will learn how to prepare for an effective sales presentation. Finally, you will learn how to handle the different types of objections as well as how entrepreneurs sell themselves and their business ideas.

As sales plays such a major role in our everyday life and economy, a career in sales will always be in demand. This Diploma in Sales Management course will be of great interest to learners who are thinking about starting a career in the sales sector. It will also be useful to professionals already working in sales who want to bring their skill set to the next level. Check out the course today, and in a few short hours you'll have learned valuable selling skills and boosted your career.

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Learning Outcomes

Having completed this diploma course you will be able to: - Explain the role of selling in everyday life and in the economy; - List the characteristics of a brand; - Identify the differences between sales and marketing; - Explain the characteristics required to be successful in sales; - Define the different types of selling channels and selling environments; - Explain the concept of adaptive selling; - Explain ethics and ethical behaviour in sales; - Explain the elements of effective business communication; - Explain the role of the seven steps of the selling process; - Define the role prospecting plays in the selling process; - Identify resources to use when prospecting; - Describe how to identify prospective employers; - Discuss how to identify sales needs and opportunities; - Learn how to set SMART pre-call objectives; - Explain the role of first impressions and the importance of a strong approach; - Explain how to make contact with your prospect; - Prepare for a sales presentation; - Discuss how to dress for success for a sales presentation; - Deliver your message in a powerful and effective way; - Define SPIN selling and how to use it during the sales presentation; - Explain how overcoming objections can strengthen a relationship; - Explain the different types of objections and how to handle them; - Define the common objections you may hear in a job interview and the best way to respond; - Explain how entrepreneurs sell themselves and their business ideas.

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

Course Reviews

Joanna M.
2 years ago
GB
Joanna M.

very good and informative

Tatenda Marlon M.
2 years ago
ZW
Tatenda Marlon M.

This course is very educative, mind transforming & it will enhance your knowledge as an entrepreneur & in the business sector.

Christine J.
2 years ago
JM
Christine J.

Informative

Chantelle P N.
2 years ago
ZW
Chantelle P N.

it was very interesting i learnt a lot

Brenda R.
2 years ago
US
Brenda R.

This course was very informative.

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