Diploma in Operations Management (Ops)
Learn about the role of the operations manager and the practical applications of the main theories that underpin operations management.
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Every organisation has an operations function, whether or not it is called ‘operations’. The goal or purpose of most organisations involves the production of goods and/or services. Operations management embraces all the activities required to create and deliver an organisation's goods or services to its customers or clients. This course will provide a clear, practical understanding of the central principles, practices and standards of operations management.
The course begins by defining the role of operations management and the key skills required to work as an Operations Manager. The course then outlines the historical development of operations management as a discipline and discusses the role of decision making in operations management. As you progress through this course, you will learn about the key aspects of operations management such as the roles of quality and supply chain management. You will also learn about strategies for managing production systems and overall equipment effectiveness.
This free online Diploma in Operations Management is designed to help you understand the role of a professional operations manager. By learning the important responsibilities and decision-making skills of operations management, you will make dealing with employees on a day-to-day basis much easier and improve your professional skills. This will be a great help for your career. So why wait? Check out the course now, and gain some great skills today.Start Course Now
Having completed this course you will be able to:
- Define the role of operations management in decision-making
- Demonstrate an awareness about the historical development of operations management
- Explain the Input/Output Transformation Model
- Describe the four stages of Hayes and Wheelwright’s Four Stages of Operations Contribution
- Examine how to calculate Overall Equipment Effectiveness (OEE)
- Outline the two key types of quality management approaches
- Explain the four major types of quality costs
- Identify the main causes of the bullwhip effect in the supply chain and how to combat it
- Describe the purpose of the lean production philosophy
- Outline what kanban systems and heijunka boxes are used for
- Discuss the four types of inventory management techniques
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Diploma courses:
Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)
All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.