By the end of this course, you will be able to:

• Recognise the roles and responsibilities of health and social care professionals and their impact on patient care
• Discuss the ethical considerations that arise in health and social care settings
• Apply verbal and non-verbal communication techniques to enhance patient interactions
• Analyse the ethical considerations relevant to the provision of mental health care and support
• Discuss strategies for preventing common diseases and infection and promoting healthy behaviour
• Discuss the principles of consent and autonomy applied while working with patients and their families

By the end of this course, you will be able to:

• Define ‘normal’ behaviour
• Describe various neurotic and psychotic behavioural tendencies
• Outline therapeutic and drug interventions used to treat such disorders
• Describe the preconditions, signs and types of suicidal ideation and behaviours
• Explain the methods used to manage a violent patient, either armed or unarmed
• Identify what drives the effect of a particular substance on an individual
• Compare the long- and short-term effects of substance abuse
• Discuss stress management techniques and their use in mental health treatment
• Indicate the causes, signs and symptoms of burnout
• List the types of depression
• Outline the most common precipitating factors of violence

By the end of this course, you will be able to:

• Explain the purpose of a behavior-based safety program
• Distinguish between the roles and responsibilities of a supervisor and an employee
• Identify factors that can cause incidents
• Explain the concept of workstation ergonomics concerning people and their work
• Describe how to prevent back injury problems in the workplace
• Explain health and safety legislation in schools, as well as specific duties and responsibilities
• Describe how to prepare for an emergency, how to report accidents and create a safety statement
• Explain the roles of safety representatives and a safety committee within the school system
• Recognize the signs of drug use and how to deal with someone you suspect is under the influence of alcohol or drugs

By the end of this course, you will be able to:

• Define the role of warehouses in modern supply chains
• Identify the challenges most warehouse managers face
• Compare the types of technological equipment and robotics used in warehouses
• Discuss the basic principles of logistics and outsourcing
• Explain the processes and procedures behind the dispatching of goods
• Define ‘picking’ and describe its role in the supply chain
• Outline ways to improve ‘picking’ productivity
• Recall the best methods of hiring staff and describe how to handle disciplinary issues
• Explain health and safety risks in warehouses
• List the different categories of warehouse costs
• Define ‘labour expenses’
• Discuss the importance of ‘slotting’

By the end of this course, you will be able to:

• Recall the basic definition of ADHD and who created the term
• Analyze the future for the family when a child has ADHD
• Summarize how ADHD affects the ability of a child to evolve into an adult
• Explain the link between ADHD and ongoing personality disorders
• Identify the key treatments associated with the holistic approach
• List some of the key mistakes you must avoid making as a parent
• Summarize how to make sure that you can have the future that you want with ADHD
• Explain how misconceptions hurt those that have the condition

By the end of this course, you will be able to:

• Compare commercial and domestic cleaning
• List the equipment needed for domestic and commercial cleaning work
• Estimate the possible income of a cleaner
• Explain the requirements for professional cleaning
• Outline equipment required to professionally clean a toilet and bathroom
• Discuss important health and safety considerations for cleaners
• Classify various types of work-related accidents and diseases
• Contrast various types of waste and waste containers
• Lay out the pros and cons of starting your own cleaning business
• Describe appropriate professional communication skills
• Explain the requirements of the British Cleaning Certification Award (BCCA)

By the end of this course, you will be able to:

• Distinguish dementia from Alzheimer's disease
• Outline the symptoms of dementia and Alzheimer's and the myths surrounding them
• Discuss some effective communication techniques for individuals suffering from Alzheimer's disease
• Evaluate available medications and treatments for Alzheimer's
• Generate self-care strategies for caregivers, including stress management and respite
• Review the nutritional challenges for middle and late-stage Alzheimer’s patients
• Explain the importance of professional legal and financial guidance
• List the steps required to create a financial plan for individuals with Alzheimer’s
• Describe the role of caregivers in providing grief and bereavement support
• Recall the ethical obligations of caregivers
• Recall Alzheimer's progresses and its stages
• Identify and tailor physical activities for the different stages of the disease

By the end of this course, you will be able to:

• Select the appropriate fire detection and alarm systems for different buildings
• Assess the suitability of fire suppression equipment for specific environments
• Outline the fire safety regulations and standards that apply in different environments
• Identify the fire safety roles and responsibilities of stakeholders in an organization
• Explain how to conduct a fire safety risk assessment to identify potential hazards
• Discuss how to apply fire prevention strategies to minimise the risk of fire incidents
• Outline the principles of fire safety design and discuss their benefits in terms of property protection
• Plan how to respond to fire emergencies and outline firefighting and post-fire recovery strategies

By the end of this course, you will be able to:

• Recall the need to be calm and assertive when dealing with dogs
• Outline the history of our relationship with dogs
• Describe canine anatomy
• Explain the importance of conducting pre-grooming health checks
• Discuss what affects the health of a dog’s coat
• Summarize how to start your own pet-grooming business
• Indicate how pets can be trained to enjoy baths

By the end of this course, you will be able to:

• Describe the process of learning in terms of educational theory
• Compare the two major learning theories: behaviorism and constructivism
• Identify various psychologists, philosophers and researchers associated with it
• Discuss trends in contemporary student development
• Outline key cognitive, social and moral development theories
• Explain how cultural differences can affect students’ educational experiences
• Describe the most common types of disabilities encountered in classrooms
• Indicate the physical, social, academic and cognitive differences in terms of gender role
• State the fundamentals of special education
• Outline an individual education plan for a student with special education needs

By the end of this course, you will be able to:

• Discuss the various implementation levels and aspects of the Integrated Management System (IMS)
• Describe the elements of ISO 9001:2015 - Quality Management System standard
• Discuss the essentials of ISO 14001:2015 - Environmental Management System standard
• Explain the ISO 45001:2018 - Occupational Health and Safety Management System standard
• Outline the ISO Management System auditing techniques as per ISO 19011
• List all the auditable clauses of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018
• Discuss the different management system standards including both concepts and integrated areas

By the end of this course, you will be able to:

• Describe the role of the nurse in patient care and patient hygiene
• List health and safety measures for nurses
• Describe movement and exercise routines that nurses can utilize for improved patient care
• Summarize the role of the nurse in diet therapy
• Describe the role of the nurse in the physical examination of the patient