Communication Essentials

Name: Communication Essentials
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This free online communication skills course develops your interpersonal skills and helps others better understand you.

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Learning Outcomes

In this free course, you will learn how to:

Identify barriers to communication in your workplace and how to overcome them
Explain how to deliver clear messages and ask better questions
Evaluate a realistic picture of your communication proficiencies
List specific areas of improvement for your nonverbal and verbal skills
Discuss active listening, assertiveness skills and other techniques critical to effective communication
Distinguish between active dialogue for personal, professional and academic purposes

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