Introduction to Communication Skills

This course begins by discussing the difference between soft skills and hard skills. It will teach you the difference between covert and overt communication as well as verbal and nonverbal communication. You will study the different communication channels, filters and barriers, the effect which new technologies have had upon communication, and the importance of culture and context to communication. You will also learn why new technologies have made music and visuals more important.

You will then study the importance of listening in relation to intrapersonal communication, emotion, and support. You will learn the concept of foregrounding, the barriers to effective listening, and how gender can affect the way we speak. With this course, you will also learn the difference between symmetric and asymmetric communication. It will teach you the importance of voice, body language, and silence. Listening and speaking techniques will also be covered.

Improve your communication skills with this free online course from Alison. Listening is an important skill. Speaking is also a vital part of a conversation. This course will help you gain a better understanding of the basics of communication and body language. Upon the completion of this course, you will be able to express yourself effectively and most importantly, learn how to speak considerately and politely. Check out this course today to improve your communication today.