Communication Fundamentals

Name: Communication Fundamentals
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Learn the skills and techniques required to communicate effectively and achieve your goals with this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Explain the importance of communication
Discuss the most effective way to communicate customer dissatisfaction with corporations
Recall how to use message points to motivate and persuade an audience
Describe how one can use stories to illustrate message points
Outline the use of PowerPoint to create engagement with the audience
Discuss the importance of listening skills in communication
Recognize how much information an audience needs to know

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