Understanding Workplace Emotional Intelligence

Name: Understanding Workplace Emotional Intelligence
Availability: InStock
Rating: 3 (417 reviews)

This free online course explains how emotional intelligence can be harnessed to create a healthy workplace culture.

Published by

Saved For Later

Confident you have the skills to certify without completing the course content?

Learning Outcomes

In this free course, you will learn how to:

Identify the different models of emotional intelligence (EI)
Recognize the ways EI affects job performance overall
Discuss the influence of work-life balance on job performance
Classify the types of emotional behaviours and trace their impact on job performance
Describe the role of EI in leadership
Define the concept of ‘authentic leadership’
Explain how to improve emotional expression and regulation
Define the roles of empathy and priming in creating a healthy workplace culture

Published by

Positive learner ratings

Learners Courses

Earn credentials that matter: Anyone can say they’re learning. A CPD-accredited Alison Certificate proves you followed through.
Get an edge over others: Add your Certificate to your CV, LinkedIn, and Alison Profile to strengthen job applications and promotion opportunities.
Show you’re serious about growth: A Certificate signals initiative, commitment, and a willingness to keep learning; qualities employers actively look for.