Working with Emotional Intelligence | Free online course | Alison

Develop Your Emotional Intelligence

Learn how your emotions influence how you perform, build relationships and make decisions with this free online course.

Free Course
This free online Develop Your Emotional Intelligence (EI) course will teach you how to understand and improve your emotional intelligence. Strong emotional intelligence skills allow us to understand and interact with our feelings in a way that allows us to build good quality relationships and make decisions effectively. EI affects every aspect of your life, this course is ideal for anyone interested in leading a happier and better balanced life.
  • Duration

    1.5-3 Hours
  • Assessment

  • Certification

  • Responsive

  • Publisher






View course modules


Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions.  It is managing who you are in the moment to meet your emotional needs through conscious choice and is fundamental to leading a full, rich and rewarding life. This free online course on Emotional intelligence (EI) will show you how EI is different from IQ (cognitive intelligence), and offers a different perspective on success and performance at work.  There are many parts to emotional intelligence - it predicts effectiveness and can be changed and developed. 

Your emotional intelligence is your responsibility!  How you react and respond to events is governed by your emotional intelligence.  You can work to develop your emotional intelligence, but this is not easy. This course looks at what emotional intelligence is and what it is not.   It looks at some models of emotional intelligence; what they mean and how they can be applied at work. The course covers the advantages and disadvantages of emotional intelligence, ways it can be improved and some do's and don'ts of working with emotional intelligence.  It will test your emotional intelligence! 

Start this free course today and change the way that you work with your emotions.  This course will give you some insights BUT developing your emotional intelligence will take you time and a lot of effort, and even then, you are not going to get it right all the time!!  Emotional intelligence is about improving performance, engagement and well-being in a sustainable way, so that it sticks. This course from emotional intelligence coach, trainer and facilitator, Robin Hills of Ei4Change, is your introduction to this important concept and covers how you can apply it in your life - at work and at home.

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Learning Outcomes

Having completed this course you will be able to:

  • Outline the emotional and social competencies that make up emotional intelligence
  • Explain what emotional intelligence is and what it is NOT
  • Determine how you can work to enhance your emotional intelligence to increase your performance at work
  • Recognise how basic human emotions and how they impact on decision making and on developing relationships
  • Describe models of emotional intelligence and what they mean regarding your personal development
  • Assess how you react in situations with a particular focus on how your feelings and emotions impact upon your behaviour
  • Evaluate your emotional intelligence capabilities in certain situations
  • Identify the different ways of practising emotional intelligence
  • Formulate a development plan to improve how you are using your emotional intelligence


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.



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