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Communication and Conflict Management

Communication and Conflict Management

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Communication and Conflict Management

This free management course shows how perception and negotiation are key parts of effective workplace communication.
In this certificate course, you will learn about the role of perception in communicat... In this certificate course, you will learn about the role of perception in communication. In addition, you will understand what negotiation is and what the main techniques for group decision making and problem solving are. This course will introduce you to the main principles of conflict management in the work environment and the roles a successful leader plays in this process.

In This Free Course, You Will Learn How To

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