Anger and conflicts are two things that are unavoidable and undeniable, whether in life or at work. Today's lifestyle and cultures have added to the despair. If not managed or appropriately resolved, anger and conflicts deal a blow to an individual's quality of life and health. It has a direct effect on relationships, family and work atmosphere. This course aims to help you understand how to deal with anger and conflict by offering the best and most tested anger management and conflict resolution techniques and strategies. You will gain insight into how anger and conflicts work or escalate and the best approaches to manage, handle or deal with them.

The engaging lessons will guide you on anger and conflict issues that are natural in everyday life but can go out of hand. Through a simple and friendly method, you will better understand all aspects of anger and conflict, becoming familiar with the causes that impact our behaviour leading to the worst scenarios. The lessons come bundled with the most valuable tools and straightforward explanations that assist you in addressing and managing the core issues behind this emotion and situation. Concepts are outlined, providing practical and helpful techniques and approaches you can use and apply to yourself or others. By the end of this course, you will be able to control anger, resolve conflicts and make positive changes in your life and relationships. Do not forget to download the exercise activities and notes from the ‘Resources’ section as you progress through the course.

This course is best suited for those facing anger-related issues in work and life. It is also well created from the perspective of a counsellor or social worker, helping those manage their anger, provide conflict resolutions and help with other related issues. It is also well suited for professionals, managers, team leaders, supervisors or anybody working in communications or people's management. This course is a counselling session designed to help you explore various features, elements and characteristics of anger and conflicts with tested and successful ways to overcome anger and conflicting situations. So join today and make positive changes in your life and relationships by resolving disputes and managing anger.