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Supervision Skills - Managing Groups and Employee Interaction

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Supervision Skills - Managing Groups and Employee Interaction
  • Description
  • Outcome
  • Certification
  • This course Supervision Skills - Managing Groups and Employee Interaction provides the learner with key information on how to handle different situations that arise in the workplace.

    The course begins by introducing you to groups and teams and the dynamic of groups. You will learn how to address barriers that may arise during team work and how to overcome these. You will also learn about the difference between formal and informal groups and the developmental stages of group work.

    The course then describes how to handle uncivil behaviour in the workplace. You will learn how to provide constructive feedback and also how to avoid grievances from occurring in the workplace. Finally, the course teaches you how to manage change in the work place and how to get the best out of your job.

    This course will be of great interest to any learner wishing to progress their career into the field of supervision.

  • After completing this Supervision course, you will:

    • Explain group dynamics and development;
    • Explain how to organize effective teams;
    • Describe how to build and maintain cohesive teams;
    • List the four practical guidelines for planning change;
    • Explain the transition curve;
    • Describe tips for handling difficult behaviors in a meeting;
    • Discuss how to prevent a grievance;
    • Explain how to provide constructive feedback.

  • All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.

    Having an official Alison document is a great way to celebrate and share your success. It is:

    • Ideal to include with CVs, job applications and portfolios
    • A way to show your ability to learn and achieve high results

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