Supervision Skills – Managing Groups and Employee Interaction
Learn how to effectively manage common tricky situations in the workplace with this supervision skills course.
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CertificationView course modules
This supervision skills course will start by introducing you to effective group and team management techniques. You will learn how to use KASH (Knowledge, Attitude, Skills, and Habits) to improve your team and to help resolve a conflict. You will then cover the topic of group dynamics and learn the characteristics of team design. You will also study team leadership and autonomy, learn how to organize effective teams, and understand important team roles and responsibilities.
Next, you will learn how to handle clashing personalities and how to take corrective action as a supervisor. The course will then give you some great skills for preventing and handling a grievance. You will then learn how to give constructive feedback that will benefit both the individual employee and the company as a whole. You will also learn how to manage change in the workplace as well as study the four practical guidelines for planning change and the transition curve.
Every manager dreams of developing and maintaining a productive workforce. This free online management course will teach you some really helpful strategies and techniques for doing just that. The course will be well suited to small business owners and aspiring managers who are seeking to improve their skills and develop their team and career. So, check out the course today, and discover some great strategies for developing a harmonious workforce.Start Course Now
Module 1: Managing Groups and Teams
Module 1: Learning Outcomes
Understanding Team Design Characteristics
Roles and Teams
Team Leadership and Autonomy
Organizing Effective Teams
Team Roles and Responsibilities
Module 1: Lesson Summary
Module 2: Taking Action in the Workplace
Module 2: Learning Outcomes
Tips for Interacting in the Workplace
Module 2: Lesson Summary
After completing this Supervision course, you will:
- Explain group dynamics and development
- Explain how to organize effective teams
- Describe how to build and maintain cohesive teams
- List the four practical guidelines for planning change
- Explain the transition curve
- Describe tips for handling difficult behaviors in a meeting
- Discuss how to prevent a grievance
- Explain how to provide constructive feedback
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
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An indication of your commitment to continuously learn, upskill and achieve high results
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