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Supervision Skills - Managing Groups and Employee Interaction

Workplace Supervision
Free Course

Learn more about how to manage different situations in the workplace..

  • Duration

    1-2 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
  • Publisher

    NPTEL
Description Outcome Certification View course modules

This course Supervision Skills - Managing Groups and Employee Interaction provides the learner with key information on how to handle different situations that arise in the workplace.

The course begins by introducing you to groups and teams and the dynamic of groups. You will learn how to address barriers that may arise during team work and how to overcome these. You will also learn about the difference between formal and informal groups and the developmental stages of group work.

The course then describes how to handle uncivil behaviour in the workplace. You will learn how to provide constructive feedback and also how to avoid grievances from occurring in the workplace. Finally, the course teaches you how to manage change in the work place and how to get the best out of your job.

This course will be of great interest to any learner wishing to progress their career into the field of supervision.

After completing this Supervision course, you will:


  • Explain group dynamics and development;
  • Explain how to organize effective teams;
  • Describe how to build and maintain cohesive teams;
  • List the four practical guidelines for planning change;
  • Explain the transition curve;
  • Describe tips for handling difficult behaviors in a meeting;
  • Discuss how to prevent a grievance;
  • Explain how to provide constructive feedback.

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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