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Free Course
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NPTEL
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1-2 Hours
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Assessment
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Certification
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Workplace - Job Roll Training - Level 1
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50 Pts
Supervision - Effective Communication Skills
Join 3,064 other students
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Description
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Outcome
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Certification
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As a supervisor, it is important for you to be able to effectively communicate with your staff members and this also includes knowing how to listen to your staff. The course Supervision - Effective Communication Skills teaches you valuable information that will improve your listening and communication skills. You will be given numerous tips to help strengthen your listening skills, including how to follow the blinking word.
This course also teaches you about effective communication skills during the hiring process. You will learn about the types of questions that you should ask in an interview, as well as the types of questions that you cannot ask. You will learn about the selection process and how to successfully plan for hiring a new employee. The course also teaches you about how to welcome a new employee to a company, how to set team goals and the five recommended conversations with a new employee.
This course will be of great interest to those who have already completed Alison’s Introduction to Supervision course and also those hoping to climb the career ladder to become a supervisor.
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After completing this Supervision course, you will:
- List tips that will help you to become a better listener.
- Explain the technique behind the ‘blinking word’.
- Discuss what to look for when recruiting employees.
- List the steps for the most effective hiring process.
- Describe some tips for good reference checks.
- Explain the function of a prioritization grid.
- Discuss the five recommended conversations with a new employee.
- Explain the selection process.
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All Alison courses are free to study. To successfully complete a course you must score 80% or higher in each course assessments. Upon successful completion of a course, you can choose to make your achievement formal by purchasing an official Alison Diploma, Certificate or PDF.
Having an official Alison document is a great way to celebrate and share your success. It is:- Ideal to include with CVs, job applications and portfolios
- A way to show your ability to learn and achieve high results
Modules List( 3 )
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Learn more about communication and employment in supervision..
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Module 1 Resources View Resource
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Module
1 Effective Communication Skills-
In this module, you will learn about effective communication and listening skills for supervisors to implement in the workplace. You will also learn about recruiting employee and the selection process.
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Module 1: Learning Outcomes
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Listening and Communication Skills for Supervisors
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Recruiting Employees
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Module 1: Lesson Summary
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Module
2 Communication Skills Needed During the Hiring Process-
In this module, you will learn about communication skills needed for the different strategies for hiring employees. You will also learn about steps that help to welcome an employee into a new workplace environment.
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Module 2: Learning Outcomes
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Effective Hiring
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Onboarding
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Fostering Accountability
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Module 2: Lesson Summary
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Module
3 Course assessment
