Supervision - Effective Communication Skills
Learn effective communication and listening skills for better supervision in the workplace with this free online course.
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CertificationView course modules
The course will first teach you the listening and communication skills that are can really help with workplace supervision tasks. You will also learn how to recruit employees and be guided through the best practices for the selection and hiring process. Knowing what to look for when recruiting an employee is crucial for making your future supervision easier. You will cover everything you need to know about this important step by the end of the course.
Next, the course will give you some tips for good reference checks as well as guide you through the function of a prioritization grid. You will also learn the five recommended conversations with a new employee including the types of questions that you should ask in an interview, as well as those that you should not ask. You will also study the steps involved in welcoming an employee into a new workplace environment and fostering accountability early on.
Hiring the right people to join your company and opening a two-way channel of communication that will be beneficial for both parties should be taken seriously. Employees are vital assets in any organization. If you make sure you hire the right ones and then treat them right, they will be the key to your company's future growth. So, check out this course today, gain some great tips for improving your supervision skills, and move your career (and your company) one big step forward.Start Course Now
Module 1: Effective Communication Skills
Module 1: Learning Outcomes
Listening and Communication Skills for Supervisors
Module 1: Lesson Summary
Module 2: Communication Skills Needed During the Hiring Process
Module 2: Learning Outcomes
Module 2: Lesson Summary
After completing this Supervision course, you will:
- List tips that will help you to become a better listener.
- Explain the technique behind the ‘blinking word’.
- Discuss what to look for when recruiting employees.
- List the steps for the most effective hiring process.
- Describe some tips for good reference checks.
- Explain the function of a prioritization grid.
- Discuss the five recommended conversations with a new employee.
- Explain the selection process.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
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Alison offers 3 types of Certification for completed Certificate courses:
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