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Supervision - Effective Communication Skills

Workplace Supervision
Free Course

Learn more about communication and employment in Supervision.

  • Duration

    1-2 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
Description Outcome Certification View course modules

As a supervisor, it is important for you to be able to effectively communicate with your staff members and this also includes knowing how to listen to your staff. The course Supervision - Effective Communication Skills teaches you valuable information that will improve your listening and communication skills. You will be given numerous tips to help strengthen your listening skills, including how to follow the blinking word.

This course also teaches you about effective communication skills during the hiring process. You will learn about the types of questions that you should ask in an interview, as well as the types of questions that you cannot ask. You will learn about the selection process and how to successfully plan for hiring a new employee. The course also teaches you about how to welcome a new employee to a company, how to set team goals and the five recommended conversations with a new employee.

This course will be of great interest to those who have already completed Alison’s Introduction to Supervision course and also those hoping to climb the career ladder to become a supervisor.

After completing this Supervision course, you will:


  • List tips that will help you to become a better listener.
  • Explain the technique behind the ‘blinking word’.
  • Discuss what to look for when recruiting employees.
  • List the steps for the most effective hiring process.
  • Describe some tips for good reference checks.
  • Explain the function of a prioritization grid.
  • Discuss the five recommended conversations with a new employee.
  • Explain the selection process.

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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