Spanish
French
Italian
Brazilian Portuguese
Supervision - Effective Communication Skills
Learn effective communication and listening skills for better supervision in the workplace with this free online course.
Description
The course will first teach you the listening and communication skills that are can really help with workplace supervision tasks. You will also learn how to recruit employees and be guided through the best practices for the selection and hiring process. Knowing what to look for when recruiting an employee is crucial for making your future supervision easier. You will cover everything you need to know about this important step by the end of the course.
Next, the course will give you some tips for good reference checks as well as guide you through the function of a prioritization grid. You will also learn the five recommended conversations with a new employee including the types of questions that you should ask in an interview, as well as those that you should not ask. You will also study the steps involved in welcoming an employee into a new workplace environment and fostering accountability early on.
Hiring the right people to join your company and opening a two-way channel of communication that will be beneficial for both parties should be taken seriously. Employees are vital assets in any organization. If you make sure you hire the right ones and then treat them right, they will be the key to your company's future growth. So, check out this course today, gain some great tips for improving your supervision skills, and move your career (and your company) one big step forward.
Start Course NowModules
Module 1: Effective Communication Skills
-
Module 1: Learning Outcomes
-
Listening and Communication Skills for Supervisors
-
Recruiting Employees
-
Module 1: Lesson Summary
Module 2: Communication Skills Needed During the Hiring Process
-
Module 2: Learning Outcomes
-
Effective Hiring
-
Onboarding
-
Fostering Accountability
-
Module 2: Lesson Summary
Course assessment
Learning Outcomes
After completing this Supervision course, you will:
- List tips that will help you to become a better listener.
- Explain the technique behind the ‘blinking word’.
- Discuss what to look for when recruiting employees.
- List the steps for the most effective hiring process.
- Describe some tips for good reference checks.
- Explain the function of a prioritization grid.
- Discuss the five recommended conversations with a new employee.
- Explain the selection process.
Certification
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certificates for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.
