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Supervision - Effective Communication Skills

Workplace Supervision
Free Course
Supervisors hold a lot of responsibility, no matter what industry they are in. As a supervisor, effectively communicating with your staff and listening to their concerns is essential. This free online supervisor development course will teach you how to improve your listening and communication skills, give you some great tips to help strengthen your people skills, and help you develop the confidence you need to conduct your work professionally.
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  • Duration

    1-2 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes

Description

Outcome

Certification

View course modules

Description

The course will first teach you the listening and communication skills that are can really help with workplace supervision tasks. You will also learn how to recruit employees and be guided through the best practices for the selection and hiring process. Knowing what to look for when recruiting an employee is crucial for making your future supervision easier. You will cover everything you need to know about this important step by the end of the course.

Next, the course will give you some tips for good reference checks as well as guide you through the function of a prioritization grid. You will also learn the five recommended conversations with a new employee including the types of questions that you should ask in an interview, as well as those that you should not ask. You will also study the steps involved in welcoming an employee into a new workplace environment and fostering accountability early on.

Hiring the right people to join your company and opening a two-way channel of communication that will be beneficial for both parties should be taken seriously. Employees are vital assets in any organization. If you make sure you hire the right ones and then treat them right, they will be the key to your company's future growth. So, check out this course today, gain some great tips for improving your supervision skills, and move your career (and your company) one big step forward.

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Learning Outcomes

After completing this Supervision course, you will:


  • List tips that will help you to become a better listener.
  • Explain the technique behind the ‘blinking word’.
  • Discuss what to look for when recruiting employees.
  • List the steps for the most effective hiring process.
  • Describe some tips for good reference checks.
  • Explain the function of a prioritization grid.
  • Discuss the five recommended conversations with a new employee.
  • Explain the selection process.

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

Careers

    Course Reviews

    UMOH G.
    3 months ago
    NG
    UMOH G.

    Excellent course. I learned a lot. Nice one ALISON....

    Issa S.
    2 years ago
    UG
    Issa S.

    it wasn't easy

    Shaji K.
    2 years ago
    QA
    Shaji K.

    Excellent course, I really liked the course format. Very simple but very comprehensive and easy to use it in the practical life.

    Jannesha M.
    2 years ago
    US
    Jannesha M.

    Lots of useful information. Thanks for suggesting this course.

    Timothy B.
    2 years ago
    GH
    Timothy B.

    It is a very good course. It has broaden my knowledge in Communication Skills. I have started practicing it at my work place. Thank you Alison.

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