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Diploma in Supervision

Workplace Supervision
Free Course

Learn more about developing your supervisory skills.

  • Duration

    6-8 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
Description Outcome Certification View course modules

In the Diploma in Supervision you will learn all the particulars about effective supervision from the basic supervisory skills to managing uncivil behaviour in the workplace.

The course begins by teaching you about the basic skills of supervision including the qualities of a great supervisor and the principles of leadership. You will learn about the importance of trust between a supervisor and his/her supervisees, and then advance to learning about communication techniques in the workplace and how to improve your listening skills.

Next, the course focuses on different theories of motivation from Maslow’s Hierarchy of Needs to the ERG theory. The course also presents information on the ladder of inference and how to establish performance expectations with supervisees.

The final section of this course details how to effectively manage difficult situations that may arise in the workplace. You will study how to handle uncivil behaviour in the workplace and techniques for avoiding grievances. You will also learn about the different types of groups, and how to build and maintain cohesive teams.

This course will be of great interest to professionals working as supervisors and who want to improve their supervision skills, and anyone wanting to progress into the field of supervision.

After completing this Supervision course, you will:


  • List the responsibilities of a supervisor.
  • Discuss what to look for when recruiting employees.
  • Develop your personal motivation skills.
  • Describe the 70:20:10 rule.
  • Explain the benefits of coaching.
  • Distinguish between the five different types of problem solutions.
  • Explain how to organize effective teams.
  • Identify team design considerations.
  • Explain the transition curve.

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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