Diploma in Supervision

Develop your leadership skills by studying the professional supervision methods and styles in this free online course.

Workplace Supervision
Free Course
Supervision is about giving support to other people and help them develop good habits, perform more effectively, and feel more comfortable in their work. Good supervisory skills are the foundation of strong professional relationships. This free Diploma in Supervision online course will teach you effective supervision and leadership skills that can help you build and maintain cohesive teams that will benefit everyone in your organization.
  • Duration

    6-8 Hours
  • Assessment

  • Certification

  • Responsive






View course modules


This course will first discuss the principles of supervision and leadership. You will learn when delegation is needed in your work, study the qualities of a good supervisor, and learn the differences between mentoring and coaching. You will then learn the everyday functions of a supervisor and why good supervisors are essential in the workplace. You will also learn how to motivate employees by studying important theories of motivation such as Maslow's hierarchy of needs and the ERG theory (Existence, Relatedness, and Growth).

You will then learn how and when to provide supervision for staff and volunteers, as well as how to help your staff to grow. You will learn how to conduct performance reviews, correct performance problems, and performance management. The course will also teach you how to manage bullying, manage groups and teams, use KASH to improve the team and resolve team conflict, take corrective action as a supervisor, prevent and handle grievances, and manage change in the workplace.

Acquiring effective supervisory skills can help bring about better outcomes for service users and foster harmonious professional relationships. It can also promote confidence and skill development in workers and staff by creating greater awareness and understanding of others. Most importantly, a good supervisor can help create an opportunity to reflect and reduce workplace stress. By taking this course, you will gain a strong understanding of these supervisory roles and more. All, for free.

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Module 1: The Theory of Supervision

Module 2: What Makes a Good Supervisor?

Module 3: Diploma in Supervision - Assessment One

Module 4: Effective Communication Skills

Module 5: Communication Skills Needed During the Hiring Process

Module 6: Diploma in Supervision - Assessment Two

Module 7: Motivating Employees

Module 8: Providing Supervision

Module 9: Performance

Module 10: Preventing and Managing Bullying at Work

Module 11: Diploma in Supervision - Assessment Three

Module 12: Managing Groups and Teams

Module 13: Taking Action in the Workplace

Module 14: Diploma in Supervision - Assessment Four

Course assessment

Learning Outcomes

After completing this Supervision course, you will:

  • List the responsibilities of a supervisor.
  • Discuss what to look for when recruiting employees.
  • Develop your personal motivation skills.
  • Describe the 70:20:10 rule.
  • Explain the benefits of coaching.
  • Distinguish between the five different types of problem solutions.
  • Explain how to organize effective teams.
  • Identify team design considerations.
  • Explain the transition curve.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.



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