Supervision Skills - Managing Employee Performance
Make motivating and managing employee performance in the workplace easy, with this free online course.Publisher: Advance Learning
CertificationView course modules
This course will first introduce you to the different theories of motivation such as Maslow's hierarchy of needs which include food, safety, love, and self-esteem, as well as the ERG theory which includes existence, relatedness, and growth. You will also cover processed-based theories, reinforcement theory, and goal setting theory. You will learn how and when to provide supervision for both staffs and volunteers as well as how to help staff to grow.
Next, you will learn about conducting performance reviews and how to use performance appraisals in a motivational way. You will study the 70:20:10 rule and learn how to correct performance problems. You will look into performance management, study the benefits of coaching, and learn the five different types of problem solutions. You will also learn how to deal with conflict within a work team, how to manage bullying, and the importance of the Ladder of Inference.
A workplace is composed of employees of different personalities and cultural backgrounds.This makes management and supervision a test of skill and patience. This employee performance management course will teach you practical supervision skills as well as goal setting and motivational theories that will be useful for your supervision and management duties. This will not only help you promote a healthy work environment, but also help your team to grow and be happy and productive in their work. So why wait? Boost your supervision skills, today.
Module 1: Motivating Employees
Module 1: Learning Outcomes
Theories of Motivation
Reinforcement Theory and Job Design
Goal Setting Theory
Module 1: Lesson Summary
Module 2: Providing Supervision
Module 2: Learning Outcomes
Helping Staff Grow
Module 2: Lesson Summary
Providing Supervision for Staff and Volunteers
Module 3: Performance
Module 3: Learning Outcomes
Correcting Performance Problems
Module 3: Lesson Summary
Module 4: Preventing and Managing Bullying at Work
Module 4: Learning Outcomes
Dealing with Conflicts and Complaints
What is Bullying?
Bullying in the Workplace
Module 4: Lesson Summary
After completing this Supervision course, you will:
• Explain need-based theories of motivation.
• Describe process-based theories of motivation.
• Discuss how to use performance appraisals in a motivational way.
• Describe the 70:20:10 rule.
• Explain the benefits of coaching.
• Distinguish between the five different types of problem solutions.
• Describe how to deal with conflict within a work team.
• Define the difference between direct and indirect bullying.
• Explain the Ladder of Inference.
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