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Supervision Skills - Managing Employee Performance

Management and Administration
Free Course
Learn more about supervising in the workplace..
  • Duration

    2-3 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
Description Outcome Certification View course modules

The course Supervision Skills - Managing Employee Performance teaches you about effective ways to motivate employees and manage their performance.

The course begins by teaching you about motivational theories by different theorists, such as Maslow and Herzberg, which will help you understand the needs of people and how they are present in employees. The course then focuses on how to provide effective supervision for both staff and volunteers, how to help your staff to grow, and address performance management. You will learn about the 70:20:10 rule and the influence of mentors over employees.

In addition, you will learn about the Ladder of Inference and how to establish performance expectations. The course provides a thorough description of problem solving and how to deal with conflicts in the workplace. You will study different problem-solving types, how to make decisions, and how to manage and prevent bullying from occurring in the workplace.

This course will be of great interest to any learner hoping to move up the career ladder and gain skills in supervision.

After completing this Supervision course, you will:


  • Explain need-based theories of motivation.
  • Describe process-based theories of motivation.
  • Discuss how to use performance appraisals in a motivational way.
  • Describe the 70:20:10 rule.
  • Explain the benefits of coaching.
  • Distinguish between the five different types of problem solutions.
  • Describe how to deal with conflict within a work team.
  • Define the difference between direct and indirect bullying.
  • Explain the Ladder of Inference.

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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