Supervision Skills - Managing Employee Performance
Make motivating and managing employee performance in the workplace easy, with this free online course.
Take this certificate on your own.
Start now and learn at your own pace.
CertificationView course modules
This course will first introduce you to the different theories of motivation such as Maslow's hierarchy of needs which include food, safety, love, and self-esteem, as well as the ERG theory which includes existence, relatedness, and growth. You will also cover processed-based theories, reinforcement theory, and goal setting theory. You will learn how and when to provide supervision for both staffs and volunteers as well as how to help staff to grow.
Next, you will learn about conducting performance reviews and how to use performance appraisals in a motivational way. You will study the 70:20:10 rule and learn how to correct performance problems. You will look into performance management, study the benefits of coaching, and learn the five different types of problem solutions. You will also learn how to deal with conflict within a work team, how to manage bullying, and the importance of the Ladder of Inference.
A workplace is composed of employees of different personalities and cultural backgrounds.This makes management and supervision a test of skill and patience. This employee performance management course will teach you practical supervision skills as well as goal setting and motivational theories that will be useful for your supervision and management duties. This will not only help you promote a healthy work environment, but also help your team to grow and be happy and productive in their work. So why wait? Boost your supervision skills, today.Start Course Now
Module 1: Motivating Employees
Module 1: Learning Outcomes
Theories of Motivation
Reinforcement Theory and Job Design
Goal Setting Theory
Module 1: Lesson Summary
Module 2: Providing Supervision
Module 2: Learning Outcomes
Providing Supervision for Staff and Volunteers
Helping Staff Grow
Module 2: Lesson Summary
Module 3: Performance
Module 3: Learning Outcomes
Correcting Performance Problems
Module 3: Lesson Summary
Module 4: Preventing and Managing Bullying at Work
Module 4: Learning Outcomes
Dealing with Conflicts and Complaints
What is Bullying?
Bullying in the Workplace
Module 4: Lesson Summary
After completing this Supervision course, you will:
- Explain need-based theories of motivation.
- Describe process-based theories of motivation.
- Discuss how to use performance appraisals in a motivational way.
- Describe the 70:20:10 rule.
- Explain the benefits of coaching.
- Distinguish between the five different types of problem solutions.
- Describe how to deal with conflict within a work team.
- Define the difference between direct and indirect bullying.
- Explain the Ladder of Inference.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certificates for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.