These free online quality assurance courses have everything you need to understand and engage in quality assurance. Quality assurance, or QA, is the way that businesses prevent mistakes and defects from affecting goods and services rendered to a client. QA is an essential part of any functioning business, and is in some cases life-or-death - to learn about QA, check out the courses on this page....…Read More These free online quality assurance courses have everything you need to understand and engage in quality assurance. Quality assurance, or QA, is the way that businesses prevent mistakes and defects from affecting goods and services rendered to a client. QA is an essential part of any functioning business, and is in some cases life-or-death - to learn about QA, check out the courses on this page. Read Less
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Although it is focused on QA for software development and engineering, this course gives you a general breakdown of quality assurance, including the often overlooked importance of customer involvement.
Another excellent option for newcomers is this course, which also includes incorporating the Lean ethos and Six Sigma methodology into your approach to QA.
This is a good all-rounder about TQM or total quality management. You will benefit from studying real-life examples of how quality management helped an organisation or business.
Is quality assurance a good career path?
Yes, for sure! Quality assurance is one part of quality management, where systems are constantly analysed and enhanced to ensure that services or goods are consistent. You have a vital role in monitoring, inspecting and improving the work of any organisation across a wide range of fields and industries, from software development to online trading and pharmaceuticals to laboratory systems.
There are always lucrative opportunities available to experienced and certified quality assurance managers, especially if you can pinpoint ways for costs to be cut and systems improved without sacrificing quality (even better if you can also improve quality!).
What qualifications do you need to be a QA manager?
Quality assurance is an area where you need a range of skills, such as:
Attention to detail
Leadership
Communication
Problem-solving
Collaboration
Time management
Project management
Data analysis
Mathematical ability
It is crucial to see all the small components of a system and have a broader view of the challenges and opportunities your organisation faces.
In addition to certification or education in quality management, you will need:
Strong knowledge of the ISO standards that apply to your organisation
A thorough understanding of any state regulations that govern your industry
This is why many quality assurance managers specialise in a particular field like manufacturing, software development or health services. While the critical skills are the same, you need specialist knowledge of your specific industry to ensure compliance.
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