Every industry that produces products or sells services wants to keep its customers pleased. High levels of customer satisfaction can only be achieved with quality. The top quality management experts at Exoexcellence Consultants have developed this course to provide you with basic quality assurance (QA) and quality control (QC) skills and techniques. These practices are particularly useful to anyone who works in the manufacturing, production and corporate sectors.

This quality management course includes a single module that is further divided into four sub-topics. Our first topic introduces you to the concepts of quality assurance and quality control and lays out their differences. We also outline various QA approaches and their industrial aspects. Our second topic highlights the importance of QA in various industries and goes through the essential components of any QA approach.

The course’s third topic specifically focuses on the role of QA and QC in the software engineering and development industry. We identify some well-known standards and certifications used globally in QA processes. Lastly, our fourth topic explains how to implement a QA framework in any industry. Each topic is followed by a number of questions and exercises to help you understand and apply your newfound quality management skills. Sign up to become an expert in QA and QC and learn how to apply these skills to develop high-quality software.