This course explores the foundations of healthcare management and discusses the skills and qualities required to excel in healthcare management. We explain the need for care managers to possess enhanced verbal and nonverbal communication skills and offer techniques you can use to sharpen these abilities. We explore important healthcare management concepts and theories that are pertinent to care managers and explain how to apply them practically in care environments like nursing homes.

The course then explains how care management fits into existing legal and ethical frameworks. We cover the main legal requirements and regulations that care managers should keep in mind while managing patient care. We discuss the significance of healthcare policy and legislative processes in care management. We then move on to the fundamental elements and optimal procedures that care managers should follow when recruiting, selecting and welcoming care staff. These personnel management skills enable you to ensure effective patient and elder care to those in your charge.

This care management course shows you how strategic planning can help healthcare organizations to transform and improve. We go over the principles of healthcare marketing and public relations. We also explain how to protect patient confidentiality through the proper use of electronic health records (EHRs) and health information exchange (HIE). The course explores the important role of care managers in coordinating healthcare efforts and advocating for the mental health needs of patients. Lastly, we discuss how to find job opportunities in care management. This course is ideal for anyone who is interested in learning how to manage a medical or care management facility. Sign up to learn how to support patient and elder care through effective use of organizational, communication and management skills.