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Workforce Academy Partnership
Business solutions & skills masters
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Teaching on Alison since Aug 2021
Workforce Academy Partnership works with global leaders in online video learning content solutions for project management, IT, cyber security and business management.

Workforce Academy Partnership is dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online. Through its mission, it is a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.
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Middle Manager
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Free Online Courses by Workforce Academy Partnership
Business Etiquette and Professionalism
1.5-3 hrs 35,971 learners
By Workforce Academy Partnership
You Will Learn How To

Having completed this course, you will be able to:

  • Define the principles of professional behavior
  • Discuss how to use professional interview etiquette
  • Identify how to plan for different types of business meetings
  • Recognize how to use the correct etiquette for attending business meetings
  • Discuss how to use appropriate electronic etiquette
  • Define how to practice multicultural etiquette
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Business Communication
Business Etiquette and Professionalism
1.5-3 hrs
35971 enrolled
Introduction to R
4-5 hrs 15,782 learners
By Workforce Academy Partnership
You Will Learn How To

Having completed this course you will be able to:

  • Identify R coding language
  • Distinguish variables while coding
  • Define data structures;
  • Explain the role of operators and their function
  • Classify data frames and tables
  • Describe logical operators
  • Describe assignment operators
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CERTIFICATE
Statistics
Introduction to R
4-5 hrs
15782 enrolled
Customer Service Skills
1.5-3 hrs 246,443 learners
By Workforce Academy Partnership
You Will Learn How To

By the end of this course, you will be able to:

  • Define ‘customer service’
  • Discuss how to focus on the customer and their needs
  • Explain how to employ expected workplace etiquette
  • Outline the rules of appropriate telephone etiquette
  • List how to deal with customer complaints effectively
  • Describe how to deal with the stress caused by difficult customers
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CERTIFICATE
Customer Service
Customer Service Skills
1.5-3 hrs
246443 enrolled
Diploma in Interconnecting Cisco Networking Devices Part 1 (ICND1) v3 CCNA
15-20 hrs 69,365 learners
By Workforce Academy Partnership
You Will Learn How To

Having completed this course, you will be able to:

  • Outline a simple network
  • Identify internet connectivity
  • Explain network device security
  • Classify different types of motherboards
  • Recognize processors
  • List OSI reference model layers
  • Describe various aspects of Link Layer Discovery Protocol 
  • Explain the management of network security
  • Discuss motherboards and aspects of Internet Protocol IPv6
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DIPLOMA
Network Security
Diploma in Interconnecting Cisco Networking Devices Part 1 (ICND1) v3 CCNA
15-20 hrs
69365 enrolled
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
15-20 hrs 30,367 learners
By Workforce Academy Partnership
You Will Learn How To

Having completed this course, you will be able to:

  • Identify how to implement scalable medium-sized networks
  • Describe the process of troubleshooting basic connectivity
  • Explain how to implement an EIGRP-Based Solution
  • Define a Scalable, Multiarea Network, OSPF-Based Solution
  • Outline the use of Wide-Area Networks (WAN) technologies
  • Identify how to configure network devices to support different types of management protocols
  • Identify the critical functions for several security protocols
  • List the multipoint types of frame relay
  • Explain where the startup-config is stored
  • Identify the benefits of MLP
  • Describe the processes of managing network devices, files, logging and password recovery
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DIPLOMA
Computer Networking
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
15-20 hrs
30367 enrolled
Public Speaking
1.5-3 hrs 68,896 learners
By Workforce Academy Partnership
You Will Learn How To

By the end of this course, you will be able to:

  • Identify your audience
  • Outline how to outline your programme
  • Discuss techniques for fleshing out your main points
  • Explain what it means to be prepared for your speech
  • Highlight ways to overcome nervousness
  • Summarize the process of delivering a speech
  • Describe how to handle questions and interruptions
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CERTIFICATE
Public Speaking
Public Speaking
1.5-3 hrs
68896 enrolled
Middle Manager
1.5-3 hrs 12,865 learners
By Workforce Academy Partnership
You Will Learn How To

Having completed this course, you will be able to:

  • Analyze the ethics and social responsibility of a middle management position
  • Outline processes for managing information
  • Explain how to maintain control
  • Recognize and adapt to innovation and change
  • Discuss the skills needed for managing teams
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CERTIFICATE
Management
Middle Manager
1.5-3 hrs
12865 enrolled
Administrative Support
3-4 hrs 133,063 learners
By Workforce Academy Partnership
You Will Learn How To

By the end of this course, you will be able to:

  • Describe the importance and practice of good organizational skills
  • Explain the process of maintaining effective time management
  • Recognize how to provide excellent customer service
  • Outline how to quickly prioritize and execute tasks
  • Explain how to deal with specialized tasks
  • Recognize the importance of verbal communication skills
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CERTIFICATE
Office Administration
Administrative Support
3-4 hrs
133063 enrolled
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Microsoft Outlook
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SDG 16 Peace, Justice And Strong Institutions
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Excel For Beginners
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