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Workforce Academy Partnership works with global leaders in online video learning content solutions for project management, IT, cyber security and business management.

Workforce Academy Partnership is dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online. Through its mission, it is a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.

Innovation, technology and creative collaboration with knowledge experts worldwide are the foundations of Workforce Academy Partnership’s commitment to delivering high-quality education for free.
Curso destacado de este creador de cursos
Customer Service Skills
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Cursos en línea gratuitos por Workforce Academy Partnership
Business Etiquette and Professionalism
1.5-3 horas 39,945 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Define the principles of professional behavior
  • Discuss how to use professional interview etiquette
  • Identify how to plan for different types of business meetings
  • Recognize how to use the correct etiquette for attending business meetings
  • Discuss how to use appropriate electronic etiquette
  • Define how to practice multicultural etiquette
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CERTIFICATE
Nivel principiante
Business Communication
Business Etiquette and Professionalism
1.5-3 horas
39945 inscrito
Introduction to R
4-5 horas 17,237 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Identify R coding language
  • Distinguish variables while coding
  • Define data structures
  • Explain the role of operators and their function
  • Classify data frames and tables
  • Describe logical operators
  • Describe assignment operators
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CERTIFICATE
Nivel principiante
Statistics
Introduction to R
4-5 horas
17237 inscrito
Customer Service Skills
1.5-3 horas 292,404 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Define ‘customer service’
  • Discuss how to focus on the customer and their needs
  • Explain how to employ expected workplace etiquette
  • Outline the rules of appropriate telephone etiquette
  • List how to deal with customer complaints effectively
  • Describe how to deal with the stress caused by difficult customers
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CERTIFICATE
Nivel principiante
Customer Service
Customer Service Skills
1.5-3 horas
292404 inscrito
Diploma in Interconnecting Cisco Networking Devices Part 1 (ICND1) v3 CCNA
15-20 horas 77,568 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Outline a simple network
  • Identify internet connectivity
  • Explain network device security
  • Classify different types of motherboards
  • Recognize processors
  • List OSI reference model layers
  • Describe various aspects of Link Layer Discovery Protocol
  • Explain the management of network security
  • Discuss motherboards and aspects of Internet Protocol IPv6
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DIPLOMA
Nivel principiante
Network Security
Diploma in Interconnecting Cisco Networking Devices Part 1 (ICND1) v3 CCNA
15-20 horas
77568 inscrito
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
15-20 horas 33,814 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Identify how to implement scalable medium-sized networks
  • Describe the process of troubleshooting basic connectivity
  • Explain how to implement an EIGRP-Based Solution
  • Define a Scalable, Multiarea Network, OSPF-Based Solution
  • Outline the use of Wide-Area Networks (WAN) technologies
  • Identify how to configure network devices to support different types of management protocols
  • Identify the critical functions for several security protocols
  • List the multipoint types of frame relay
  • Explain where the startup-config is stored
  • Identify the benefits of MLP
  • Describe the processes of managing network devices, files, logging and password recovery
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DIPLOMA
Nivel intermedio
Computer Networking
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
15-20 horas
33814 inscrito
Public Speaking
1.5-3 horas 74,095 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Identify your audience
  • Outline how to outline your programme
  • Discuss techniques for fleshing out your main points
  • Explain what it means to be prepared for your speech
  • Highlight ways to overcome nervousness
  • Summarize the process of delivering a speech
  • Describe how to handle questions and interruptions
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CERTIFICATE
Nivel principiante
Public Speaking
Public Speaking
1.5-3 horas
74095 inscrito
Middle Manager
1.5-3 horas 13,782 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Analyze the ethics and social responsibility of a middle management position
  • Outline processes for managing information
  • Explain how to maintain control
  • Recognize and adapt to innovation and change
  • Discuss the skills needed for managing teams
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CERTIFICATE
Nivel principiante
Management
Middle Manager
1.5-3 horas
13782 inscrito
Administrative Support
3-4 horas 151,847 estudiantes
By Workforce Academy Partnership
Aprenderás Cómo

By the end of this course, you will be able to:

  • Describe the importance and practice of good organizational skills
  • Explain the process of maintaining effective time management
  • Recognize how to provide excellent customer service
  • Outline how to quickly prioritize and execute tasks
  • Explain how to deal with specialized tasks
  • Recognize the importance of verbal communication skills
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CERTIFICATE
Nivel principiante
Office Administration
Administrative Support
3-4 horas
151847 inscrito
Mostrando 1 - 8 of 138
Reseñas y comentarios de los estudiantes sobre
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Ojochegbe A.
its fun studying, very explanatory
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Les P.
Very good, the narration during the course is truly invaluable, hearing about a persons experience adds to the importance to all the requirements of a good Manager
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Ethical Hacking
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Change Management
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Transition Year Work and the Future
Office Administration
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UK Apprenticeships
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SDG 8 Decent Work And Economic Growth
Time Management
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Ruby
Conflict Management
Mediation
Operations
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Management
Motivation
Ethics
Innovation
Diversity
Human Resource Management
Organizational Behavior
Body Language
Assertiveness
Goal Setting
Business Ethics
Computer Hardware
Business Communication
Communication Skills
Executive Assistant
Career Development
Transition Year Moral Social and Personal Development
Homeschool Career and Technical Education
Etiquette
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Operating Systems
User Interface (UI)
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Tax
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Microsoft Office
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Agile
Agile Project Management
Emotional Intelligence
Stress Management
Wellness
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PowerPoint
Presentation Skills
Business Law
Law
Criminal Law
Paralegal
Legal Studies
Family Law
SDG 16 Peace, Justice And Strong Institutions
Coaching
Facilitation
Mentoring
Cybersecurity
Information Security
Cryptography
Data Security
Employee Engagement
Computer Networking
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Active Listening
CompTIA
Personal Development
Self Improvement
Critical Thinking
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Machine Learning
Negotiation
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Interview Skills
Accounting
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Transition Year Enterprise
Kanban
Microsoft Project
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Microsoft Word
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AWS
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Computer Literacy
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Business Writing
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Proofreading
Report Writing
Proposal Writing
Writing Skills
SEO
Internet Marketing
IT Security
Digital Marketing
Marketing
Social Media Marketing
Wordpress
Google Analytics
Content Marketing
Advertising
Social Media
Market Research
Marketing Management
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X
Microsoft Outlook
Microsoft Azure
Statistics
Data Structures
Coding
R Programming
Analytics
Algorithms
App Development
Visual Studio
C#
Auditing
VLOOKUP
Data Visualization
Advanced Excel
Excel Macros
JavaScript
Excel
Excel For Beginners
Web Development
Web Design
HTML
TypeScript
MVC
Full Stack Development
Visual Basic
ASP.NET
HTML5
Video Presentations
CSS
Bootstrap
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JQuery
Front End Developer
JSON
HTML and CSS
Programming
Java
Windows Server
Microsoft SQL
Development Tools
IT Management
C Programming
Object Oriented Programming
Computer Science
VMware
Security Management
Unix
Perl
Data Management
XML
E-Commerce
Data Analysis
Big Data
Hadoop
Data Mining
SQL
Active Directory
DevOps
IT Fundamentals
Computer Architecture
Linux
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