Loading

Business Etiquette and Professionalism

Learn about business etiquette and professionalism in the workplace with this free online course.

Communications
Free Course
This free online course covers the basics of business etiquette and professionalism in the workplace. Students will learn about the principles of professional behavior, interview etiquette and electronic etiquette. They will also learn about planning and attending business meetings and multicultural etiquette. So, why wait? Start this course today and learn about business etiquette and professionalism in the workplace.

Description

Modules

Outcome

Certification

View course modules

Description

This free online course Business Etiquette and Professionalism will provide you with an understanding of the basics of business etiquette and professionalism in the workplace. You will learn about the principles of professional behavior. You will be able to explain what etiquette is and learn how to always be your best when meeting and greeting people. You will also learn about the different types of interviews, how to plan for an interview and what happens during the interview process.

This course then explains how to plan and attend business meetings. You will learn about the different types of meetings such as how to plan for a conference call meeting or a meal meeting. You will also learn about electronic etiquette and how it related to voicemail and instant messaging.

This course then wraps up multicultural etiquette and how it is related to today’s diverse workforce. You will learn five steps to dealing with cultural diversity. By taking this course you will learn how to be better prepared for working in a professional business environment. So why wait? Start this course today and perfect your business etiquette and professionalism.

Start Course Now

Learning Outcomes

Having completed this course, you will be able to:


  • Define the principles of professional behavior
  • Discuss how to use professional interview etiquette
  • Identify how to plan for different types of business meetings
  • Recognize how to use the correct etiquette for attending business meetings
  • Discuss how to use appropriate electronic etiquette
  • Define how to practice multicultural etiquette

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.

Careers

    Notification

    You have received a new notification

    Click here to view them all