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Module 1: Principles of Professional Behavior

Module 1: Principles of Professional Behavior

Topic A - What is Etiquette?

Topic B - Always Be Your Best

Topic C - Always Be Your Best When Meeting and Greeting

Review Quiz

Module 2: Interview Etiquette

Topic A - Types of Interviews

Topic B - Planning for the Interview

Topic C - During the Interview

Review Quiz

Module 3: Planning and Attending Business Meetings

Topic A - Types of Meetings

Topic B - Planning Conference Call Meetings

Topic C - Meal Meetings

Review Quiz

Module 4: Electronic Etiquette

Topic A - Voicemail

Topic B - Instant Messaging

Review Quiz

Module 5: Multicultural Etiquette

Topic A - Five Steps to Dealing with Diversity

Review Quiz

Course assessment

Business Etiquette and Professionalism - Course Assessment

Notes

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Topic A - What is Etiquette?

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