- All Courses
- Retail apprenticeships
Best Retail Apprenticeships Courses
There is more to retail than working in a shop and our free online courses deliver a broad range of topics of interest to the apprentice. The vast Retail and Commercial Enterprise sector includes everyone from the hairdresser to the delivery driver to the hotel staff. Apprentices going into public facing roles can learn about customer service and sales through to managing a shop. We also serve up courses that would suit someone going...…Read More
Most Popular
Retail Apprenticeships Courses

Hospitality Management Studies - Hotel Operations
- Explain the modes of hotel management
- Define the classification of hotel departments
- Explain the organization structure of hotel Read More

Food Safety Knowledge - Basic Level Requirements
- Develop and manage systems for good personal hygiene
- Identify a system for reporting illness
- Describe reasons for ensuring water quality Read More

Manicure Treatment and Nail Polish Application
- List the various tools required for a traditional manicu...
- Identify the purpose of each tool used for a manicure tr...
- Explain the significance of disinfection and ... Read More

Diploma in Customer Service
- Apply the fundamental aspects of customer service in a b...
- Advance a customer service programme from a basic to adv...
- Communicate and collaborate with customers efficiently
- Utilize customer feedback to continuously ref... Read More

Customer Service Skills
- Define ‘customer service’
- Discuss how to focus on the customer and their needs
- Explain how to employ expected workplace etiquette
- Outline the rules of appropriate telephone et... Read More

Diploma in Makeup Artistry
- Describe the use of makeup techniques to enhance the eye...
- Summarize the different career and salary options availa...
- Identify cosmetic tools for achieving specific results
- Discuss makeup brushes and how they are used Read More

Retail Management: Merchandising, Sales and Customer Communications
- Describe the skills needed for Retail Management
- Define the term ‘merchandising’ and explain what it mean...
- Explain the sales process and how to price it... Read More

Retail Management - Merchandising, Distribution and Marketing
- Define and describe ‘retail merchandising’
- Explain how visual merchandising can affect sales
- Outline the principles of design Read More

How to Deal With a Rude or Angry Customer
- Define and understand ‘anger’
- List the psychological effects of rage
- Distinguish between different types of anger Read More

Diploma in Interior Design
- Explain project planning and client communication
- Describe planning considerations for different rooms and...
- List how to work with colour
- Discuss how to use the right surface material... Read More

Fashion Store Assistant and Personal Shopper Training
- Define the different types of personal shoppers
- State the importance of skin tone, body shape, makeup an...
- Outline a questionnaire that will help in pla... Read More

Guide to Effective Cash Handling Techniques
- Describe the importance of cleanliness in enhancing orga...
- Describe the importance of role-play in training cashier...
- Indicate the benefits of accurate calculation... Read More

Sales Techniques - Interacting with Customers
- Explain why selling is a business discussion
- Describe what makes up the Human Interface
- List the five general signs of people lying Read More

Cooking Meat and Seafood
- Identify the temperature needed for each level of cookin...
- Classify the 3 categories of beef cuts
- Identify poultry anatomy
- Describe different cooking methods of poultry Read More

Sales Training: Learn How to Sell in 7 Effective Steps
- Recall how to approach a prospect and overcome any fears...
- Recognize the importance of a great first impression
- Identify creating a value proposition for a p... Read More

Introduction to Sales and Customer Service
- State methods by which businesses can identify their sal...
- Identify features of the consumer market
- Explain the roles of a salesperson in a firm Read More
Benefits Of An Alison Certificate
Certify Your Skills
A CPD accredited Alison Certificate certifies the skills you’ve learnedStand Out From The Crowd
Add your Alison Certification to your resumé and stay ahead of the competitionAdvance in Your Career
Share your Alison Certification with potential employers to show off your skills and capabilities

Explore Courses By Category
Explore In-Demand Careers
Discover More CareersPopular Course Creators
Over 45 million learners have used Alison to empower themselves
Not sure where to begin?
What is your main goal on Alison?
- 4,500+ free courses
- 45 million+ learners
- 10 million+ graduates
- 195 countries