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Workforce Academy Partnership
Business solutions & skills masters
3,638,473
Learners
138
Courses
17,359
Benefited
Sales & Marketing
Management
Business 6+
Teaching on Alison since Jun, 2020
Workforce Academy Partnership works with global leaders in online video learning content solutions for project management, IT, cyber security and business management.Workforce Academy Partnership is dedicated to making it possible for anyone, to study anything, anywhere, at any time, for free online. Through its mission, it is a catalyst for positive social change, creating opportunity, prosperity, and equality for everyone.
Innovation, technology and creative collaboration with knowledge experts worldwide are the foundations of Workforce Academy Partnership’s commitment to delivering high-quality education for free.
🏆 Top Course by this Course Creator
Customer Service Skills
337,893 Learners already enrolled
Business Etiquette and Professionalism
1.5-3 hrs 45,516 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Define the principles of professional behavior
- Discuss how to use professional interview etiquette
- Identify how to plan for different types of business meetings
- Recognize how to use the correct etiquette for attending business meetings
- Discuss how to use appropriate electronic etiquette
- Define how to practice multicultural etiquette
Beginner Level
Business Etiquette and Professionalism
801 liked this course
1.5-3 hrs
45516 enrolled
Introduction to R
4-5 hrs 18,879 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Identify R coding language
- Distinguish variables while coding
- Define data structures
- Explain the role of operators and their function
- Classify data frames and tables
- Describe logical operators
- Describe assignment operators
Beginner Level
Introduction to R
119 liked this course
4-5 hrs
18879 enrolled
Customer Service Skills
1.5-3 hrs 337,893 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Define ‘customer service’
- Discuss how to focus on the customer and their needs
- Explain how to employ expected workplace etiquette
- Outline the rules of appropriate telephone etiquette
- List how to deal with customer complaints effectively
- Describe how to deal with the stress caused by difficult customers
Beginner Level
Customer Service Skills
8,083 liked this course
1.5-3 hrs
337893 enrolled
Diploma in Interconnecting Cisco Networking Devices Part 1 (ICND1) v3 CCNA
15-20 hrs 85,388 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Outline a simple network
- Identify internet connectivity
- Explain network device security
- Classify different types of motherboards
- Recognize processors
- List OSI reference model layers
- Describe various aspects of Link Layer Discovery Protocol
- Explain the management of network security
- Discuss motherboards and aspects of Internet Protocol IPv6
Beginner Level
Diploma in Interconnecting Cisco Networking Devices Part 1 (ICND1) v3 CCNA
636 liked this course
15-20 hrs
85388 enrolled
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
15-20 hrs 36,731 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Identify how to implement scalable medium-sized networks
- Describe the process of troubleshooting basic connectivity
- Explain how to implement an EIGRP-Based Solution
- Define a Scalable, Multiarea Network, OSPF-Based Solution
- Outline the use of Wide-Area Networks (WAN) technologies
- Identify how to configure network devices to support different types of management protocols
- Identify the critical functions for several security protocols
- List the multipoint types of frame relay
- Explain where the startup-config is stored
- Identify the benefits of MLP
- Describe the processes of managing network devices, files, logging and password recovery
Intermediate Level
Diploma in Interconnecting Cisco Networking Devices Part 2 (ICND2) v3 CCNA
301 liked this course
15-20 hrs
36731 enrolled
Public Speaking
1.5-3 hrs 78,538 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Identify your audience
- Outline how to outline your programme
- Discuss techniques for fleshing out your main points
- Explain what it means to be prepared for your speech
- Highlight ways to overcome nervousness
- Summarize the process of delivering a speech
- Describe how to handle questions and interruptions
Beginner Level
Public Speaking
345 liked this course
1.5-3 hrs
78538 enrolled
Middle Manager
1.5-3 hrs 14,653 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Analyze the ethics and social responsibility of a middle management position
- Outline processes for managing information
- Explain how to maintain control
- Recognize and adapt to innovation and change
- Discuss the skills needed for managing teams
Beginner Level
Middle Manager
200 liked this course
1.5-3 hrs
14653 enrolled
Administrative Support
3-4 hrs 163,155 learners
By Workforce Academy Partnership You Will Learn How To
By the end of this course, you will be able to:
- Describe the importance and practice of good organizational skills
- Explain the process of maintaining effective time management
- Recognize how to provide excellent customer service
- Outline how to quickly prioritize and execute tasks
- Explain how to deal with specialized tasks
- Recognize the importance of verbal communication skills
Beginner Level
Administrative Support
3,052 liked this course
3-4 hrs
163155 enrolled
Alex K. 
Alison Graduate
The Course Communication Essentials Highly recommended for a person who wants to communicate effectively in a business setting.
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Eslin U. 
Alison Graduate
The Course Agile Master Training Easy to undestard and follow up
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Team Building
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Office Management
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Business Administration Apprenticeships
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Product Management
Motivation
Ethics
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Diversity
Human Resource Management
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Tax
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Business Law
Law
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Executive Assistant
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Transition Year Moral Social and Personal Development
Homeschool Career and Technical Education
Etiquette
Adults
Crisis Management
Business Management
Business Process Management
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Body Language
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Goal Setting
Business Ethics
Emotional Intelligence
Stress Management
Wellness
Anxiety
Negotiation
Job Search
Teamwork
Interview Skills
Cloud Computing
Operations
Strategic Planning
Coaching
Facilitation
Mentoring
Time Management
Productivity
UI/UX Design
Business Writing
Technical Writing
Proofreading
Report Writing
Proposal Writing
Writing Skills
Sales
Listening Skills
Cybersecurity
Information Security
Cryptography
Data Security
SDG 16 Peace, Justice And Strong Institutions
Personal Development
Self Improvement
Microsoft Project
Critical Thinking
Problem Solving
Active Directory
Computer Networking
Kanban
Auditing
VLOOKUP
Accounting
Bookkeeping
Basic Accounting
Transition Year Enterprise
Social Skills
Active Listening
Network Security
CISCO
CCNA
Command Line
Server
Technology
Advanced Excel
Excel Macros
Public Speaking
Confidence
AWS
Amazon
Unix
Perl
PowerPoint
Presentation Skills
Microsoft Word
Microsoft Digital Literacy
Digital Literacy
Agile Project Management
Machine Learning
IT Management
Excel
Excel For Beginners
CompTIA
SEO
Internet Marketing
Visual Basic
Programming
Java
Digital Marketing
Marketing
Social Media Marketing
Wordpress
Google Analytics
Content Marketing
Advertising
Social Media
Market Research
Marketing Management
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X
Microsoft Office
Microsoft
Sharepoint
HTML5
Statistics
Data Structures
Coding
R Programming
Analytics
Microsoft Outlook
Data Analysis
Big Data
Hadoop
Data Management
JSON
Employee Engagement
IT Fundamentals
Microsoft Access
Databases
Data Entry
Web Development
Web Design
HTML
TypeScript
MVC
Full Stack Development
Computer Literacy
Computer Skills
SQL
Software Development
ASP.NET
App Development
Visual Studio
C#
Automation Testing
Selenium
Microsoft SQL
Development Tools
JavaScript
Algorithms
Ruby
Computer Architecture
Linux
DevOps
IT Security
VMware
Security Management
CSS
Bootstrap
Typography
JQuery
Front End Developer
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Object Oriented Programming
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Frequently Asked Questions
The good news is that it’s free to learn on Alison! There is no cost for you to study and complete any of the courses offered by Alison. Once you’ve completed a course, you’ll have the option to purchase a printed or digital Certificate. If you don’t purchase a Certificate or Diploma, you can download your free Learner Record. This is official confirmation of the courses you have completed with Alison and the results you have achieved. Your Learner Record can be found in your Profile/Dashboard.
To fully complete a course, you must study all sections of the course and score at least 80% in each assessment. Check you have completed all the sections in your course by looking for a green tick beside each completed section. Once you have completed your course and passed your assessments, your Certificate will be available to purchase straight from the Shop.
Once you have completed your purchase, your Digital Certificate/Digital Diploma and Transcript can be downloaded from the Dashboard of your Alison Account.
I access Alison via my computer:
Expand the Your Completed Courses & Claimed Certificates widget in your dashboard as shown below:
You will then be able to download your Digital Certificate/Diploma and Transcript. 
I access Alison via my Mobile Browser:
Expand the Your Completed Courses & Claimed Certificates widget in your Dashboard as shown below:
You will then be able to download your Digital Certificate/Diploma and Transcript. 
I access Alison via App:
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You will then be able to download your Digital Certificate/Diploma and Transcript.
Continuing Professional Development, or CPD, is the process of continually developing or maintaining your professional skills. CPD helps individuals focus on how they can become a more competent and effective professional. Due to our rigorous publishing review process, courses on Alison are now being accredited by CPD UK, an independent organisation. Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks, and the learning value has been scrutinised to ensure integrity and quality. This CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. This means a certificate from a course on Alison can now be used as part of your CPD requirements (please check with your organisation’s guidelines). You can find out more about Alison accreditation here.
Users can pay a nominal fee to automatically download Digital Certificates or purchase paper or framed Certificates that are shipped via mail. For a more detailed list of the costs, visit the Shop page.
