By the end of this course, you will be able to:

• Describe the characteristics of lead, its application and the health hazards associated with lead exposure
• Identify all the sources of lead exposure
• Summarise the biochemical and toxicological effects of lead on humans
• Discuss in detail what lead poisoning is and the measures to prevent it
• Describe lead paint and explain how to deal with its potential health effects
• Recognise all the effective preventive and protective measures against lead in the workplace
• Define all the laws and regulations to prevent or control exposure to lead in the workplace

By the end of this course, you will be able to:

• Explain mental health, mental illness and mental wellbeing in detail
• Describe the causes, symptoms and treatment of childhood and adolescent psychiatric disorders
• Summarise stress and anxiety disorders and their management
• Define the concept of ‘schizophrenia’ and describe its types, impact and treatment
• Recognise the key traits, types and treatment of various personality and mood disorders
• Describe various eating and sleeping disorders with their symptoms and treatment
• Outline the potential causes, signs and treatment to prevent people from self-harm and suicide
• Identify various types of therapies and medicines for psychiatric disorders
• Indicate the role of social stigmas in dealing with mental health issues
• Summarise various mental acts and legislation related to patients' rights
• Explain work-related stress and its signs and symptoms
• Describe what ‘workplace adjustments’ are and how and when to make them

By the end of this course, you will be able to:

• Explain the concepts of leadership and the roles of leaders
• Discuss the characteristics of a workgroup
• Recall the functions of various workgroup teams
• Identify the procedures involved in resource planning
• State the core objective of talent management
• List the stages of the performance management cycle
• Summarise the goals of succession planning
• Distinguish between hearing and listening
• Discuss the importance of negotiations
• Recall the steps towards effective planning
• Identify the tools required to help prioritise workload
• Explain the principles of stress management
• State the importance of core values in an organisation
• Explain the various types of office personalities

By the end of this course, you will be able to:

• Discuss the roles of pharmacies in the health industry
• State the duties and responsibilities of a pharmacy
• Explain the working principles of the Accuracy-Checking Pharmacy Technician programme (ACPT)
• Indicate the principles of the code of ethics
• Identify various prescription abbreviations used in pharmacies
• Distinguish between stock management and inventory management
• Recognise the terminologies used in pharmacies
• Outline the difference between stock management and inventory management
• List the functions of an invoice

By the end of this course, you will be able to:

• Discuss the concepts and safe practice of Phlebotomy
• Define the concept of ‘coronary circulation’
• State the function of the capillaries in the human body
• Identify the differences between the red blood cells and the white blood cells
• Recognise the safety precautions taken during venipuncture
• Explain the causes of haemolysis
• List the processes involved in post-examination variables
• Indicate the procedures for screening a newborn
• Summarise the steps involved in conducting a blood culture

By the end of this course, you will be able to:

• State the objectives of product management
• Explain the roles of the marketing team in product management
• Describe the differences between the primary categories of products
• Identify the distinct level of analysis applied to a product
• Outline the differences between the various types of cost
• Recognise the tips to maintain the loyalty of potential customers
• Discuss the purpose of the product life cycle (PLC curve)
• Summarise the goals and objectives of pricing
• Indicate the factors that hinder channel management

By the end of this course, you will be able to:

• Describe the principles and factors of radiography and radiographic images
• List the characteristics and techniques of a radiographic image
• Explain the basic science behind radiography and its processes
• Define ‘heat’ and indicate its effects on the state of matter and radioactivity
• Recognise the impact of radiation on the human body
• Discuss how the human body responds to radiation exposure
• Identify the protection methods to protect from the harmful effects of radiography
• Recall the role of computers and other technology in radiography
• Indicate the types of imaging equipment needed for medical purposes
• State the application of radiographic imaging in dentistry
• Outline the methods of radiography on the various body parts
• Summarise the benefits and drawbacks of using the Radiographic Imaging technique

By the end of this course, you will be able to:

• Describe how to run a restaurant business successfully
• Recognise the importance of an effective business plan for your restaurant
• Explain how to manage the finance and financial overheads of your restaurant business
• Discuss how to arrange and manage various restaurant elements, functions and components like people, inventory, and technology
• Summarise how to build and plan the menu for your restaurant
• Recall the effective ways to promote the restaurant and manage customers