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Best Communication Skills Courses
These free online communication skills courses will teach you everything you need to know to become a more effective communicator. Whether you're having difficulties writing emails, connecting with the people around you, or public speaking, these courses will teach you how to say exactly what you mean. Get started today and multiply the effectiveness of your words. For expert insights and practical tips, check out our latest blogs....…Read More
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Communication Skills Courses

Sales Prospecting and Lead Generation
- Explain the role of the seven steps of the selling proce...
- Define the role prospecting plays in the selling process
- Identify resources to use when prospecting Read More

Soft Skills: Master the Top 10 Soft Skills Necessary in the Workplace
- Analyze how to apply soft skills to relevant situations
- Distinguish between EI, empathy and professionalism
- Explain verbal and non-verbal communication Read More

Telephone Etiquette for Personal Assistants
- Recognise the significance of proficient telephone skill...
- Describe the fundamental principles and skills necessary...
- Recall the essential elements of answering bu... Read More

Communication Skills - Persuasion and Motivation
- Explain the different factors which influence persuasion
- Discuss the difference between persuasion and manipulati...
- Identify what factors influence attitudes Read More

Basics of Employability
- Define self-awareness and self-confidence and explain ho...
- Explain how to set personal development goals
- Analyze the processes involved in a job application
- Explain how to prepare for a job interview Read More

Develop a Better Relationship With Your Boss
- Outline the fears most newly appointed employees feel an...
- Explain how the employee-boss relationship can be foster...
- Define the term ‘managing up’ and discuss its... Read More

Corporate Social Skills and Etiquette
- Establish the importance of business etiquette and ethic...
- Discuss the principle of first impressions
- Describe how to conduct yourself in the world... Read More

Presentation Skills
- Identify how to create a basic program to help prepare y...
- Discuss different types of delivery methods;
- Outline effective verbal communication skills
- Recognize the importance of non-verbal commun... Read More

Introduction to Interpersonal Skills
- Identify important interpersonal skills for better inter...
- Summarize your interpersonal skills effectively on your ...
- Recognize ways of overcoming the fear of publ... Read More

Assertiveness Skills for Empowering Your Voice
- Define the concept of assertiveness
- Summarise the differences between various communication ...
- Indicate the benefits of assertiveness Read More

Developing Good Customer Service Skills
- Define the concept of customer service in the context of...
- Distinguish between verbal and nonverbal communication t...
- Apply appropriate response strategies to hand... Read More

Writing Better E-Mails
- Recognise the importance of writing effective emails
- Describe the qualities of a good email
- Outline the basics of composing meaningful, concise and ...
- Explain how to create an effective email sign... Read More

Soft Skills for Professionals
- Evaluate your attitude and work ethic
- Describe the benefits of networking
- Outline the process for writing a great cover letter
- Explain how to understand the interview proce... Read More

Workplace Communication
- Identify ways of researching a company before an intervi...
- Summarize how to deliver criticism in the workplace
- Discuss how to listen effectively
- Discuss the importance of speaking assertivel... Read More

Winning With Communication - Master Your Communication Skills
- Explain how to say things in a way others will listen
- Describe how to make your communication more powerful
- Discuss how to improve you relationships with... Read More

Conflict Management: Resolving Conflicts With Confidence
- State the positive and negative consequences of conflict
- Identify the root causes of conflict and understand its ...
- Review the stages of conflict and conflict in... Read More
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