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Diploma in Business Communication Skills

Learn effective cross cultural and business communication skills for the workplace with this free online course.

Publisher: NPTEL
This free online business communication skills course will teach you how to enhance your business writing techniques and improve your interpersonal and presentation abilities. Good communication helps in the development of good relationships with colleagues and customers, and enable organisations to function much more effectively. This course will ensure that you pick up strong communication skills making you a valuable member in any team.
Diploma in Business Communication Skills
  • Duration

    10-15 Hours
  • Students

  • Accreditation


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This course will first discuss the rules that govern written language. You will study the legal implications of business writing, the importance of writing preparation, and the essential elements of a business letter, including its three basic layouts. You will then study the structure of reports, as well as learn how to evaluate and organize the necessary material. The course will cover the subject of groups and teams, the basic principles of organizational communication, and the process of leader development. You will also look into the importance of group discussions.

You will then study the process of planning a speech. The course will teach you important techniques for improving your confidence and overcoming common obstacles in public speaking. You will learn about the concept of common cultural characteristics, how to prepare for an international assignment, and the importance of inter/cross-cultural communication. The course will also discuss potential conflicts in cross-cultural communication, as well as different methods for minimizing these conflicts to overcome cultural barriers.

Effective communication can help promote a good working relationship in an organization, consequently improving the morale and efficiency of everyone from the management to the staff. This Diploma in Business Communication Skills online course will not only develop your communication and presentation skills but also your business writing skills. You will also gain a better understanding of the concept of cross-cultural communication and its importance in the modern globalized workplace. So why wait? Check out the course now, and start enhancing your business communication skills today.

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