Diploma in Business Communication Skills - Revised

Leadership and Management
Free Course
The course Diploma in Business Communication Skills will help you develop effective workplace skills
  • Duration

    10-15 Hours
  • Assessment

  • Certification

  • Responsive

  • Publisher





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The Diploma in Business Communication Skills course will enhance your professional writing techniques and improve your interpersonal and presentation skills. Good communication is absolutely essential for a business to function effectively, and for good relationships both with colleague and with clients and customers outside a business.

The course highlights the principles of written communication. You will learn to write more successfully and develop the ability express your thoughts more clearly and in an efficient manner. You will learn about writing styles, how to plan for business writing, and which writing style is most appropriate for different situations.

The course covers key communication skills needed for successful team meetings. You will learn about purpose statements and agendas for the meeting. The course also details communication skills needed to manage a meeting once it is in progress. You will learn how to transition from one topic to the next, how to help team members contribute and how to bring the meeting to a successful conclusion.

The course explains how to plan and develop effective presentations. You will learn how engage with your audience effectively. You will also learn how to be more confident when speaking in public. You will also be introduced to the concept of cross-cultural communication and its importance in the modern globalized workplace. Strategies for identifying both similar and divergent cultural characteristics across different cultures are discussed, along with why they play an important role in effective cross-cultural communication.

This Diploma course will be of interest to all business professionals who want to improve their communication skills, and to any learner entering the world of business.

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After completing this course you will be able to: - List and describe the rules that govern written language

  • Describe essential elements of a business document
  • Describe how to prepare for and conduct business meetings
  • Define and produce successful teamwork
  • Describe the steps in the process of planning a presentation
  • Overcome common obstacles in public speaking

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.


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