Good business etiquette fosters a professional, respectful environment that enhances communication and boosts productivity. This course establishes the importance of ethics and good manners in business. We then explain how to properly bill your company for expenses and examine the etiquette of using a phone. We answer questions like ‘how can I develop a confident handshake’ and ‘what are some rules of good manners?’.

The course then explores dining etiquette, including specific table manners like those concerning the holding of cutlery. We explain how your creativity can be politely harnessed to make positive gestures. Finally, we provide the tools you need to become familiar with global business etiquette and cross-cultural communication. We delve into important workplace topics like sexual harassment and office romance to help you avoid ethical pitfalls and breakdowns of courtesy.

This course lays out the rules and conventions of corporate etiquette to help you develop the social skills required to navigate the world of business. We provide practical techniques and insider tips you can use to confidently impress your peers. From talking one to colleagues one-on-one to dealing with clients, this course explores the everyday experience of using corporate social skills to avoid conflict and succeed in the office.