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Best Communication Skills Courses
These free online communication skills courses will teach you everything you need to know to become a more effective communicator. Whether you're having difficulties writing emails, connecting with the people around you, or public speaking, these courses will teach you how to say exactly what you mean. Get started today and multiply the effectiveness of your words. For expert insights and practical tips, check out our latest blogs....…Read More
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Communication Skills Courses

Understanding Augmentative Alternative Communication
- Define ‘augmentative alternative communication’ (AAC)
- List the expectations of augmentative alternative commun...
- Explain common AAC terminologies Read More

Office Procedures in the Modern Workplace
- Describe the modern office environment
- State the basic functions of a modern office
- Identify different levels of management in an... Read More

Introduction to Coaching and Mentoring Techniques
- Apply coaching and mentoring techniques to support indiv...
- Categorise the various types of coaching and mentoring b...
- Recognise the key elements that contribute to... Read More

Customer Service Skills Within Healthcare
- Outline the importance and benefits of effective patient...
- Identify the skills required to provide high-quality hea...
- Describe the specialised customer service tra... Read More

Business Administration - Communication and Planning
- Define the role of a business administrator and their du...
- Describe different methods of good communication in a bu...
- Explain phone etiquette in a professional bus... Read More

Methodologies of Child Psychology
- Discuss the history and development of child psychology
- Analyze the various socio-economic contexts and influenc...
- Discuss the various theories and stages of a ... Read More

Secretarial Education
- Recognise legal and ethical issues related to the workpl...
- Create self-confidence and the ability to take initiativ...
- Recall written and verbal communication skills, includin...
- Review the knowledge of standard office proce... Read More

Advanced Diploma in Managerial Skills for Interpersonal Dynamics
- Discuss the concept of fundamental interpersonal relatio...
- Explain the concept and importance of employee recogniti...
- Define the concept of managerial effectivenes... Read More

Stakeholders Relationships Management
- Outline the concept of stakeholder rapport in business a...
- Define the key elements of stakeholder rapport
- Recognise the different strategies for buildi... Read More

Ethical Leadership
- Discuss models and their inclusion of what followers wan...
- Describe courageous leadership for the 21st century
- Analyze the concept of courage, courage characteristics,...
- Discuss the science of compassion Read More

Group Communication, Teamwork and Leadership
- Define groups and teams
- Discuss how primary and secondary groups meet our interp...
- Discuss how groups tend to limit their own si... Read More

Supervision - Effective Communication Skills
- List tips that will help you to become a better listener
- Explain the technique behind the ‘blinking word’
- Discuss what to look for when recruiting empl... Read More

Leadership and Management in Organizations
- Recall what Organizational Behaviour (OB) is
- Identify challenges and opportunities existing in OB
- Distinguish between person–organization and p... Read More

Facilitation Skills for Businesses
- Discuss techniques to use when facilitating a meeting
- Identify the three elements to successfully facilitate a...
- Describe the skills required of a good facili... Read More

Preparing for Workplace Success
- Identify the key skills and qualities that are essential...
- Outline the benefits of a positive workplace attitude in...
- Discuss effective strategies for building professional r...
- Explain how to improve communication at work Read More

Developing Quality Customer Service Skills
- Compare traditional platforms and social media platforms...
- Discuss the importance of developing the right attitude ...
- List and discuss the skills customer service ... Read More
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