Group Communication, Teamwork and Leadership
Learn how to establish and facilitate group communication in the workplace with this free online course.
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CertificationView course modules
This course will provide you with the rudiments and elements of group communication. You will be introduced to this concept and learn about the primary and secondary group types and the contexts in which they are observed in real life as well as the possible interactions within these groups. The course will take you through group life cycles, where you will study the intricacies and patterns in the developmental process of groups over time through different stages. The next section will take you through the different group member roles where you will learn about positive and negative member roles as described by Beene and McLean. Challenges are inevitable in daily life, whether experienced as an individual or as a group. This course will teach you how problem solving is achieved with groups and the different steps to actualizing this process, from the problem definition stage through the problem analysis and criteria establishment stages, right up until the solution implementation and follow-up stages.
The course also teaches you about business and professional meetings. You will learn about meetings and their relationship to problem-solving groups. You will learn how to prepare for professional or business meetings and discover the relative advantages of a face-to-face meeting over a virtual one. Discover how to conduct meetings and the roles to be played by all participants. The course also provides a checklist of cautions and the behavioural requirements for members of a meeting, including the importance of transitions and feedback during meetings. After learning about the face-to-face form of professional meetings, you will then learn about the use of technology for virtual professional and business meetings. The course will touch on communication channels such as the use of social media, audio-only channels and audio-visual channels, as well as the shared advantages with the face-to-face form of business meetings. You will also learn about the types of leadership and how they are observed in real life. This course wraps up with lessons on teamwork in the workplace.
Group communication is an important element of communication in the workplace, and so are all its related aspects. By understanding group lifecycles, an individual knows what to expect before and during the development of groups. By learning about member roles, an individual can clearly articulate why certain group behaviours are perpetuated by some members of a group, as well as what is expected of them. In learning about business and professional meetings, the individual is shown how to organize and facilitate meetings in the workplace. It is one thing to come together and build groups for the sake of group communication, but certain principles, guidelines and attendant concepts are required to maximize group communication in order to solve problems and achieve desired outcomes in the workplace. This free online course will examine the differences between a group and a team, and covers the lifecycles, member roles and problem-solving characteristics of both units. It will also discuss the standard practices associated with business meetings, and how leadership styles impact teamwork and group outcomes. With accompanying topical exercises, this course promises to provide the learner with a well-rounded understanding of group communication in the workplace. So why wait? Begin your learning journey right away.Start Course Now
Group Communication - Learning Outcomes
What Is a Group?
Group Life Cycles
Life Cycle of Member Roles
Group Problem Solving
Business and Professional Meetings
Using Technology to Facilitate Meetings
Group Communication - Lesson Summary
Teamwork and Leadership
Teamwork and Leadership - Learning Outcomes
Teamwork and Leadership - Lesson Summary
After completing this course you will be able to:
- Define groups and teams
- Discuss how primary and secondary groups meet our interpersonal needs
- Discuss how groups tend to limit their own size and create group norms
- Identify the typical stages in the life cycle of a group
- Describe different types of group members and group member roles
- Identify and describe how to implement seven steps for group problem solving
- Understand how to prepare for and conduct business meetings
- Understand how to use technology to aid in group communications
- Understand the basic principles of organizational communication
- Define teamwork and explain how to overcome various challenges to group success
- Describe the process of leader development
- Describe several different leadership styles and their likely influence on followers
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
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An indication of your commitment to continuously learn, upskill and achieve high results
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