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Best Communication Skills Courses
These free online communication skills courses will teach you everything you need to know to become a more effective communicator. Whether you're having difficulties writing emails, connecting with the people around you, or public speaking, these courses will teach you how to say exactly what you mean. Get started today and multiply the effectiveness of your words. For expert insights and practical tips, check out our latest blogs....…Read More
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Communication Skills Courses

Business Communication - Managing Successful Team Meetings
- Describe how to prepare for and conduct business meeting...
- Describe how to use technology to aid in group communica...
- List and describe the basic principles of org... Read More

Becoming an Effective Leader and Coach
- Discuss the goal and focus of coaching and identify the ...
- Compare coaching, mentoring, counselling and teaching
- Analyse the role of a consultant in any setti... Read More

Effective Sales Skills
- State the purpose of the first call made during sales
- Discuss the principles of the ‘milestone selling’ method...
- List and explain the aspects of multichannel management ...
- Define ‘hypnotic revivification’ and ‘hypnoti... Read More

Essential Career Soft Skills
- Indicate 11 soft skills
- Recall which phrases to avoid using at the workplace
- Describe how to be an effective communicator
- State why emotional intelligence is vital for... Read More

Introduction to Telemarketing and Sales Training
- Explain the process, types and benefits of telemarketing...
- Outline strategies used to increase telesales
- Identify the top ten words and phrases to use... Read More

Understanding Human Behaviour
- Define what human behaviour is and recognise its importa...
- Describe the psychological processes and factors behind ...
- Explain the evolution of human behaviour through natural...
- Define ‘human intelligence’ and its related t... Read More

Communication Skills - Perception and Non-Verbal Communication
- Discuss the move from text to images
- Outline what is meant by the problem of simulacrum
- Discuss what is meant by perception Read More

The Essence of Mindful Listening
- Define ‘mindfulness’ and outline its benefits
- Explain the significance of mindful listening
- List the three most important elements of mindfulness
- Outline the steps of the body scan technique Read More

Become a Professional Speaker
- Describe the steps involved in reducing the time in prep...
- State the reason for having no more than five memorable ...
- Discuss the importance of linking messages with examples...
- Explain the necessity of being passionate and... Read More

Basics of Technical Writing
- Identify the target audience and purpose of a technical ...
- Create effective introductions and conclusions for techn...
- Apply a consistent tone and voice throughout a document
- Explain the importance of visual appeal and r... Read More

The Art and Practice of Mindful Listening
- Summarise the concept of mindful listening and its impor...
- Apply mindfulness meditation techniques to enhance liste...
- Indicate how to utilise mindful listening to ... Read More

Sales Training: Learn How to Sell in 7 Effective Steps
- Recall how to approach a prospect and overcome any fears...
- Recognize the importance of a great first impression
- Identify creating a value proposition for a p... Read More

English for Business Communication
- List the components of a professional email
- Select professional phrases used to handle inquiries, di...
- Define ‘diplomatic language’ and explain how ... Read More

Managing Groups and Individuals
- Describe the link between values and individual behaviou...
- Identify the major personality traits that are relevant ...
- Discuss the influence of self in the process of percepti...
- Define the role of motivation in determining ... Read More

Introduction to British Sign Language
- Define ‘British Sign Language’ (BSL)
- Explain how to fingerspell the alphabet from A to Z
- Describe the signs used for different names a... Read More

Guide to Call Center Management
- Identify the defining buying motives of customers and va...
- Describe the different tools and techniques that can be ...
- Explain the process of setting goals and benchmarking in...
- Define ‘telemarketing’ and explain how it has... Read More
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