By the end of this course, you will be able to:

• Define the important terms used in ISO 22301:2019.
• Outline the concerns of organizations during the COVID-19 pandemic.
• Discuss the steps organizations can take to move forward with BCMS implementation.
• Explain the requirements of the Context of Organization as stated in Clause 4 of ISO 22301:2019.
• Outline the roles and responsibilities of Leadership in BCMS as described in Clause 5 of ISO 22301.
• Summarize the requirements of Clause 6 regarding the Planning framework for BCMS.
• Describe the role of Support Functions in BCMS as stated in Clause 7.
• List the key operational requirements and Procedures from Clause 8.
• Describe the requirements for Performance Evaluation, including Internal Audit and Management Review in Clause 9.
• State the steps in addressing Nonconformity and Corrective Actions according to Sub-Clause 10.1.

By the end of this course, you will be able to:

• Outline the business case for an information security management system
• Define the essential terms in ISO 27000:2018
• List the main clauses of the standard
• Explain the 14 categories of operation controls in information security along with requirements
• State the requirements of Context of Organization in ISMS as stated in Clause - 4 of ISO 27001:2013
• Outline the role and responsibilities of Leadership or Top management for ISMS as stated in ISO 27001:2013 Clause - 5
• Summarize the requirements of Clause - 6, which is on the Planning framework for ISMS
• Indicate the requirements of Support Functions as stated in Clause - 7
• List the requirements of Operation (as per Clause - 8)
• Describe Performance evaluation requirements per Clause - 9
• Explain Improvement initiatives for ISMS as per Clause - 10

Upon successful completion of this course you will be able to:

• Describe the concept of Six Sigma
• Explain the Six Sigma DMAIC methodology
• Outline how to implement Six Sigma and the different approaches for its implementation
• Explain the four aspects of the Six Sigma philosophy
• Differentiate between Lean and Six Sigma
• Outline the DMAIC approach to process improvement
• Define what DMADV stands for and explain the DMADV approach
• Distinguish between DMAIC and DMADV
• List the Six Sigma Belts and explain their roles in a project
• State the roles of Six Sigma Champion and Six Sigma Executives

By the end of this course, you will be able to:

• Describe the SA 8000 Standard
• State the reference documents of SA 8000
• Outline the nine requirements of an SA 8000 Compliance Audit
• Explain if an SA 8000 is suitable for a Social Compliance Audit or not
• Define the criteria to form a SPT (Social Performance Team)
• Summarize the SA 8000 Management System
• State the criterion regarding forming a Management System
• List the Standard requirements regarding all the non-social acts
• Describe the applications, purpose and scope of SA 8000

By the end of this course, you will be able to:

• Explain the NIST Cyber Security Framework
• Classify the different implementation tiers for the NIST CSF
• State the elements of the NIST Cybersecurity Framework core
• Summarize supply chain risk management
• Define the functions of the NIST CSF
• Outline the steps for implementation of the NIST Cybersecurity Framework
• Describe the purpose of informative references of NIST SP 800-53 controls to the CSF
• Categorize the explanations of informative references of NIST SP 800-53 controls to the CSF

By the end of this course, you will be able to:

• Outline the purpose and characteristics of a Balanced Scorecard (BSC)
• List the four perspectives of the BSC
• Describe the advantages and disadvantages of a BSC
• Define the strategies and the core concepts of a BSC
• Define the Key Performance Indicators (KPIs)
• Explain the perspectives of a BSC and KPIs made for an HR department of an organization
• Describe the SMART ways of writing objectives and goals and the concept of SMART KPI
• List the four teams that form in a BSC and outline their importance and purpose
• Outline all the nine implementation steps of the BSC program
• Describe the Strategic Initiatives a company takes while designing a BSC
• Identify the Cascading and Evaluation process
• Explain the Strategic Management Maturity Model (SMMM)

By the end of this course, you will be able to:

• Define the ISO 31000:2018 risk management standard and its scope
• Summarize the concept of risk management, its connection with human nature and cultural aspect
• State the terms and definitions in the standard
• List the terms and definitions in the ISO GUIDE 73 regarding risk management
• Describe the principles of risk management
• Recall the risk management framework
• Explain the framework's implementation, evaluation of its effectiveness and the considerations for continual improvement
• Define the risk management process
• Discuss the purpose and aims of communication, consultation, scope, context and criteria
• Describe the process of risk assessment and risk treatment

By the end of this course, you will be able to:

• State the purpose of ISO/IEC 20000 Standard
• List and outline the contents of the standard's series
• Describe a Service Management System (SMS)
• State the benefits and roles in an IT service management (ITSM)
• Discuss the benefits that a business can achieve if they adopt ITSM policies, procedures, and processes
• Summarize the main changes in the ISO 20000:2018 standard
• Discuss the structure and requirements of the standard
• State the steps for a company to get ISO 20000 certified
• Describe the differences between ISO 20000-1 and ITIL
• Outline how ITIL and ISO 20000-1 work together