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Best ITIL Courses
These free online ITIL courses will teach you everything you need to know about the ITIL IT service framework. ITIL offers a systematic approach to IT service management which helps businesses manage risk, strengthen customer relations, improve cost-effectiveness and establish a stable, growth-oriented company culture. To find out more about what ITIL can do for your business, click here....…Read More
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ITIL Courses

Essentials of IT Service Management and Infrastructure Library Level 4
- Recognize different stakeholders in service management
- Define the term IT Service Framework and Infrastructure ...
- Define ‘service management’ and ‘value co-cre... Read More

ISO 20000 - Principles of IT Service Management System (ITSM)
- State the purpose of ISO/IEC 20000 Standard
- List and outline the contents of the standard's series
- Describe a Service Management System (SMS) Read More

Esenciales de la Gestión de Servicios de TI y Biblioteca de Infraestructura
- Explicar las formas en que funcionan los productos, serv...
- Reconocer a los diferentes interesados en la gestión de ...
- Definir el término Marco de Servicio de TI y ... Read More
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