No internet? No problem! Download any course on the Alison App and learn on the go. 📲 Download Courses &
Learn Without Internet Coming soon to iOS
Free Online Courses from the Openstax CNX
Openstax CNX
Workplace & skills training experts
1,744,595
Learners
16
Courses
4,944
Benefited
Health
Business
Management
3+
Teaching on Alison since Aug 2021
OpenStax CNX is an educational content repository and management system optimised for the delivery of quality educational material. Founded in 1999, it broke new ground as one of the world's first open educational resources. The open-source platform is provided and maintained by OpenStax, which is based at Rice University in Texas.

OpenStax CNX was founded on the belief that academic and educational material can and should be made freely available to all and that it should be continuously added to and utilised. The educational content is provided by a broad range of volunteers, including many university professors, and features thousands of textbooks and journal articles.

Featuring learning material across all third level disciplines, OpenStax CN...
🏆 Top Course by this Course Creator
Diploma in Food Safety
101,838 Learners already enrolled
966
337
Not Interested
Free Online Courses by Openstax CNX
Diploma in Customer Service
6-10 hrs 182,186 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Apply the fundamental aspects of customer service in a business 
  • Advance a customer service programme from a basic to advanced level
  • Communicate and collaborate with customers efficiently 
  • Utilize customer feedback to continuously refine a customer service programme 
  • Implement a customer service programme in the public sector and hospitality or retail industry
course logo
DIPLOMA
Beginner Level
Customer Service
Diploma in Customer Service
6-10 hrs
182186 enrolled
Diploma in Food Safety
15-20 hrs 101,838 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Explain the characteristics of poorly constructed water wells
  • List the ways to manage systems for good personal hygiene
  • Identify how to control food allergens and food hazards within the business
  • Outline the way to maintain an effective incident management system
  • Describe how to minimize the risk of pest infestation in both product and facility
  • State the safe practices in food preparation areas to avoid accidents
  • Indicate the role and influence the manager has on the rest of the food safety operation team
course logo
DIPLOMA
Beginner Level
Food Safety
Diploma in Food Safety
15-20 hrs
101838 enrolled
Diploma in Hospitality Management
10-15 hrs 119,840 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Explain the characteristics of the hospitality industry
  • Define the classification of hotel departments
  • Define the food and beverage departments of a hotel
  • Describe the different market segments and customer types
  • Explain the classification of the different modes of operation
  • State the objectives of a menu
  • Illustrate what is meant by kitchen layout and design
  • Explain proper food handling priorities
  • Describe the food preparation procedures
  • List the different types of restaurant workforce injuries and accidents
  • Explain health and safety procedures as applied to the hospitality sector
course logo
DIPLOMA
Beginner Level
Hospitality Management
Diploma in Hospitality Management
10-15 hrs
119840 enrolled
Introduction to Hospitality Management Studies
1.5-3 hrs 21,172 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Explain the relationship between the hospitality and tourism industries
  • Discuss career prospects and career paths, within the hospitality industry
  • Explain the classification of accommodation
  • Explain the hotel classification/rating system
  • Discuss the different types of accommodation
  • Define the differences in room grading and types of rooms
  • Explain the differences in the types of bed
  • Describe how guest types are classified
course logo
CERTIFICATE
Beginner Level
Tourism
Introduction to Hospitality Management Studies
1.5-3 hrs
21172 enrolled
Hospitality Management Studies - Hotel Operations
1.5-3 hrs 99,843 learners
By Openstax CNX
You Will Learn How To

After completing this course you will be able to:

  • Explain the modes of hotel management
  • Define the classification of hotel departments
  • Explain the organization structure of hotel
  • Describe the functions of the front office department
  • Define and explain the organization of the front office department
  • List the key positions of the front office
  • Explain the day-to-day front of house operations
  • Describe the key roles of the housekeeping department
  • Explain the organization of the housekeeping department
  • Describe the relationship between housekeeping and other departments
course logo
CERTIFICATE
Beginner Level
Hospitality Management
Hospitality Management Studies - Hotel Operations
1.5-3 hrs
99843 enrolled
Hospitality Management Studies - Food and Beverage Services
1.5-3 hrs 46,584 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Define the food and beverage departments of a hotel
  • Describe the different functions of the food and beverage departments
  • Explain the duties of key positions in the restaurant and kitchen
  • Explain the characteristics of the different types of menu
  • Explain and understand the different approaches to menu pricing
  • Describe the process of menu design
  • Explain and understand the steps involved in table setting
  • List the common types of tableware found in most restaurants
  • Explain the considerations involved in restaurant layout and design
  • Define restaurant ambiance
course logo
CERTIFICATE
Beginner Level
Hospitality Management
Hospitality Management Studies - Food and Beverage Services
1.5-3 hrs
46584 enrolled
Hospitality Management - Health and Safety in Food Service
1.5-3 hrs 26,358 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Define the features of a well-planned kitchen
  • Define personal hygiene
  • Explain health management and health conditions
  • Explain the five steps to food safety
  • Describe what is meant by food contamination
  • Explain proper food handling priorities
  • Describe the food preparation procedures
  • List the six basic hygiene practices for food handlers
  • Describe food disposal practices
  • List the different types of restaurant workforce injuries and accidents
  • Explain the main firefighting principles
  • Define the basic tasks involved in first aid
course logo
CERTIFICATE
Beginner Level
Health and Safety
Hospitality Management - Health and Safety in Food Service
1.5-3 hrs
26358 enrolled
English for Tourism - Restaurant Service
1.5-3 hrs 26,485 learners
By Openstax CNX
You Will Learn How To

By the end of this course, you will be able to:

  • Define definite articles and comparative adjectives
  • State the answer to restaurant customer questions using the definite article and the indefinite article
  • Compare and recommend restaurant dishes using adjectives and comparative adjectives
  • Discuss the passive voice in describing restaurant dishes
  • Describe restaurant dishes using past-participle adjectives
  • Explain the correct expressions to use during the three stages of restaurant service
course logo
CERTIFICATE
Beginner Level
Tourism
English for Tourism - Restaurant Service
1.5-3 hrs
26485 enrolled
Showing 1 - 8 of 16
Learner Reviews & Feedback For
11,475
4,944
avatar
Brittany B.
This course was so informative and I was bale to start using some of the information I learned at work right away! I have been loving Alison and I am looking forward to continuing to use it to further my career.
Was This Review Helpful?
Report
avatar
Natania L.
Useful course, understandable, and highly improved my Human Resources skills. Easy to learn and taught well very much recommended
Was This Review Helpful?
Report
Get Exclusive Course Updates
Be the first to know when a new course is available from Openstax CNX . Stay on track with your learning goals and find new opportunities to grow.
View Similar Course Creators
category image
Business
+5
Course creators avatar
Advance Learning - Human Resources (HR)
HR & digital learning experts
Established in 1998, Advance Learning is an expert in the field of e-learning. Advance Learning - Human Resour..Know More
31 Courses
736,186 Learners
category image
Business
+7
Course creators avatar
Advance Learning - Management, Leadership & Strategy
Leadership & strategy experts
Advance Learning - Management, Leadership & Strategy is a premier online education provider, specialising in a..Know More
36 Courses
889,552 Learners
category image
Teaching & Academics
+7
Course creators avatar
Global Text Project
Textbook courses by experts
The Global Text Project is an open educational resource that creates and translates open-content textbooks and..Know More
29 Courses
1,423,677 Learners
category image
Language
+8
Course creators avatar
NPTEL
University lecturer curated courses
The National Programme on Technology Enhanced Learning is an online learning platform founded in 2003 by the c..Know More
590 Courses
4,957,454 Learners
category image
Business
+8
Course creators avatar
Professional Academy
Developed by university lecturers
Professional Academy has curated courses since 2008 to make quality online courses freely available to all who..Know More
109 Courses
1,332,505 Learners
category image
Business
+5
Course creators avatar
SimonSezIT
Business & technical software leaders
SimonSezIT has been providing quality online education for over a decade and has taught hundreds of thousands ..Know More
60 Courses
1,464,086 Learners
category image
Business
+3
Course creators avatar
SM Waqas Imam
Lean Six Sigma professional, Trainer
SM Waqas Imam is turn-around QHSE (quality, health, safety and environment) and Lean Six Sigma professional, t..Know More
25 Courses
965,731 Learners
category image
Business
+6
Course creators avatar
XSIQ
Multiple subject experts.
XSIQ was an Australian interactive multimedia corporation set up to develop industry leading interactive multi..Know More
40 Courses
2,846,570 Learners
Explore All Alison Course Categories
IT
1,201
Courses
Language
311
Courses
Health
960
Courses
Teaching & Academics
1,544
Courses
Personal Development
1,265
Courses
Business
1,660
Courses
Sales & Marketing
427
Courses
Engineering & Construction
795
Courses
Management
987
Courses

Frequently Asked Questions

Is Alison really free?
The good news is that it’s free to learn on Alison! There is no cost for you to study and complete any of the courses offered by Alison. Once you’ve completed a course, you’ll have the option to purchase a printed or digital Certificate. If you don’t purchase a Certificate or Diploma, you can download your free Learner Record. This is official confirmation of the courses you have completed with Alison and the results you have achieved. Your Learner Record can be found in your Profile/Dashboard.
Create Courses on Alison, Make Money, Empower Millions
Feeling inspired by Openstax CNX? You can become a Course Creator too. Share your expertise with millions of learners and help them grow every day.
Become a Course Creator