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Openstax CNX
Workplace & skills training experts
1,996,111
Learners
56
Courses
7,992
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Teaching on Alison since Jun, 2020
OpenStax CNX is an educational content repository and management system optimised for the delivery of quality educational material. Founded in 1999, it broke new ground as one of the world's first open educational resources. The open-source platform is provided and maintained by OpenStax, which is based at Rice University in Texas.OpenStax CNX was founded on the belief that academic and educational material can and should be made freely available to all and that it should be continuously added to and utilised. The educational content is provided by a broad range of volunteers, including many university professors, and features thousands of textbooks and journal articles.
Featuring learning material across all third level disciplines, OpenStax CNX has teamed wit
🏆 Top Course by this Course Creator
Diploma in Food Safety
120,672 Learners already enrolled
Diploma in Customer Service
6-10 hrs 234,036 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Apply the fundamental aspects of customer service in a business
- Advance a customer service programme from a basic to advanced level
- Communicate and collaborate with customers efficiently
- Utilize customer feedback to continuously refine a customer service programme
- Implement a customer service programme in the public sector and hospitality or retail industry
Beginner Level
Diploma in Customer Service
4,475 liked this course
6-10 hrs
234036 enrolled
Diploma in Food Safety
15-20 hrs 120,672 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Explain the characteristics of poorly constructed water wells
- List the ways to manage systems for good personal hygiene
- Identify how to control food allergens and food hazards within the business
- Outline the way to maintain an effective incident management system
- Describe how to minimize the risk of pest infestation in both product and facility
- State the safe practices in food preparation areas to avoid accidents
- Indicate the role and influence the manager has on the rest of the food safety operation team
Beginner Level
Diploma in Food Safety
1,976 liked this course
15-20 hrs
120672 enrolled
Diploma in Hospitality Management
10-15 hrs 161,653 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Explain the characteristics of the hospitality industry
- Define the classification of hotel departments
- Define the food and beverage departments of a hotel
- Describe the different market segments and customer types
- Explain the classification of the different modes of operation
- State the objectives of a menu
- Illustrate what is meant by kitchen layout and design
- Explain proper food handling priorities
- Describe the food preparation procedures
- List the different types of restaurant workforce injuries and accidents
- Explain health and safety procedures as applied to the hospitality sector
Beginner Level
Diploma in Hospitality Management
2,380 liked this course
10-15 hrs
161653 enrolled
Introduction to Hospitality Management Studies
1.5-3 hrs 24,894 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Explain the relationship between the hospitality and tourism industries
- Discuss career prospects and career paths, within the hospitality industry
- Explain the classification of accommodation
- Explain the hotel classification/rating system
- Discuss the different types of accommodation
- Define the differences in room grading and types of rooms
- Explain the differences in the types of bed
- Describe how guest types are classified
Beginner Level
Introduction to Hospitality Management Studies
378 liked this course
1.5-3 hrs
24894 enrolled
Hospitality Management Studies - Hotel Operations
1.5-3 hrs 123,311 learners
By Openstax CNX You Will Learn How To
After completing this course you will be able to:
- Explain the modes of hotel management
- Define the classification of hotel departments
- Explain the organization structure of hotel
- Describe the functions of the front office department
- Define and explain the organization of the front office department
- List the key positions of the front office
- Explain the day-to-day front of house operations
- Describe the key roles of the housekeeping department
- Explain the organization of the housekeeping department
- Describe the relationship between housekeeping and other departments
Beginner Level
Hospitality Management Studies - Hotel Operations
2,047 liked this course
1.5-3 hrs
123311 enrolled
Hospitality Management Studies - Food and Beverage Services
1.5-3 hrs 54,079 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Define the food and beverage departments of a hotel
- Describe the different functions of the food and beverage departments
- Explain the duties of key positions in the restaurant and kitchen
- Explain the characteristics of the different types of menu
- Explain and understand the different approaches to menu pricing
- Describe the process of menu design
- Explain and understand the steps involved in table setting
- List the common types of tableware found in most restaurants
- Explain the considerations involved in restaurant layout and design
- Define restaurant ambiance
Beginner Level
Hospitality Management Studies - Food and Beverage Services
672 liked this course
1.5-3 hrs
54079 enrolled
Hospitality Management - Health and Safety in Food Service
1.5-3 hrs 32,900 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Define the features of a well-planned kitchen
- Define personal hygiene
- Explain health management and health conditions
- Explain the five steps to food safety
- Describe what is meant by food contamination
- Explain proper food handling priorities
- Describe the food preparation procedures
- List the six basic hygiene practices for food handlers
- Describe food disposal practices
- List the different types of restaurant workforce injuries and accidents
- Explain the main firefighting principles
- Define the basic tasks involved in first aid
Beginner Level
Hospitality Management - Health and Safety in Food Service
500 liked this course
1.5-3 hrs
32900 enrolled
English for Tourism - Restaurant Service
1.5-3 hrs 33,926 learners
By Openstax CNX You Will Learn How To
By the end of this course, you will be able to:
- Define definite articles and comparative adjectives
- State the answer to restaurant customer questions using the definite article and the indefinite article
- Compare and recommend restaurant dishes using adjectives and comparative adjectives
- Discuss the passive voice in describing restaurant dishes
- Describe restaurant dishes using past-participle adjectives
- Explain the correct expressions to use during the three stages of restaurant service
Beginner Level
English for Tourism - Restaurant Service
374 liked this course
1.5-3 hrs
33926 enrolled
Oluwaseyi Daniel O. 
This is so astonishing and so amazing i really enjoyed my study time here. i have really learn and know a lot from this platform. Thanks you so much for making learning easy for me and everyone out there aspiring to learn more.
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Duncan S. 
brilliant course
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Explore Subjects that Openstax CNX Teaches
Restaurant Management
Hygiene
Food Service
Español
SDG 2 Zero Hunger
Healthcare
Food Safety
Transition Year Practical Studies
Front Desk
Food Technology
Transition Year
Transition Year Top Ups and Tasters
Food and Beverage
Catering
Hotel Management
Retail Apprenticeships
Retail
Hospitality
Hospitality Management
Customer Service
Domestic Violence
Tourism
Grief Support
Reproductive Health
Marriage
Diversity
Public Health
Health
Business Management
Time Management
Human Resources
Sexual Health
Digital Media
Maternal And Newborn Health
Women's Health
Nursing
Midwifery
Management
Entrepreneurship
Ethics
Leadership Skills
Business Ethics
Economics
Politics
Cultural Studies
Animal Welfare
Environmental Science
History
Qualitative Research
Conservation
Research Methods
Social Science
Sustainability
Biology
Archeology
Anthropology
Genetics
Evolution
Science
Mental Health
Religion
English Language
Languages
Vocabulary
English Speaking
Business English
Grammar
Innovation
Market Research
Sales
Marketing
Marketing Management
Sustainable Development Goals
Travel
English Vocabulary
Music
Art and Design
SDG 1 No Poverty
Transition Year Enterprise
Startup
Small Business
Mindset
Branding
Pregnancy
Social Justice
Ethnic Studies
Gender Studies
SDG 5 Gender Equality
Human Rights
Sociology
SDG 10 Reduced Inequality
Cancer
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