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Diploma in Hospitality Management - Revised 2017

Tourism and Hospitality
Free Course

Learn hospitality management skills, concepts, and principles with this free hospitality management course.

  • Duration

    6-10 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
  • Publisher

    Connexions
Description Outcome Certification View course modules

The hospitality sector is growing at an incredible rate. Hotels are being opened up everyday around the planet, and millions of people worldwide are employed in the industry. If you can gain the skills and knowledge necessary for this type of work, you can open up a successful career in any part of the globe. This is a great opportunity, but first you have to learn the basics. This free hospitality management  course is designed to get you started by giving you essential skills for growing your hospitality career.

The course begins by introducing you to the nature of hospitality, including the various types of accommodation and the relationship between the hospitality sector and tourism. You will then learn about the different types of hotel guests you need to be aware of, and how to meet their requests. Next, the course teaches you about hotel management and the organization of hotel departments, their functions and the roles involved. The course will also teach you about restaurant operations planning, the organization of the kitchen, and restaurant design. Finally, you will learn about the food handling process, including topics like food safety, food contamination, and personal hygiene for catering practitioners.

Hospitality management is not just a financially strong career path, it’s also a rewarding ability. With the right hospitality skills and knowledge, you can give thousands of people a five-star holiday. If you have any interest in working in hotels, restaurants, or any other hospitality service operation, then this will be a great course for you. By starting and sticking with this course - for just 10 hours - you will have made one big step towards becoming a respected and effective hotel manager! So go on, get started on this exciting career path today!

After completing this course you will be able to:


  • Explain the characteristics of the hospitality industry.
  • Define the classification of hotel departments.
  • Define the food and beverage departments of a hotel.
  • Define the different market segments and customer types.
  • Explain the classification of the different modes of operation.
  • Explain the objectives of a menu.
  • Explain what is meant by kitchen layout and design.
  • Explain proper food handling priorities.
  • Describe the food preparation procedures.
  • List the different types of restaurant workforce injuries and accidents.
  • Explain health and safety procedures as applied to the hospitality sector.

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

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