Diploma in Hospitality Management - Revised 2017
CertificationView course modules
The course begins by introducing you to the relationship between the hospitality sector and tourism, the nature of hospitality, and the most important types of accommodation available. By the end of this section, you will have a strong grasp of the hospitality industry as a whole. You will then get into some essential details, including the different types of hotel guests you need to be aware of and how to meet their needs. The course then teaches you about hotel management and the organization of hotel departments, their functions and the roles involved.
Next, you will be given a full overview of the food and beverages departments of a hotel. In this section you will learn about restaurant operations planning, the organization of the kitchen, the objectives of a menu, and the tricks and techniques of restaurant design. Finally, you will learn essential information about the health and safety procedures applied to the hospitality sector, particularly in the food handling process. This will include topics of food safety, food contamination, and personal hygiene for catering practitioners.
Hospitality management is both a financially strong and a rewarding career. With the right hospitality skills and knowledge, you can give thousands of people a five-star holiday. If you are curious about working in hotels, restaurants, or any other hospitality service operation, then this is the course for you. So go on, get started today, and in just a few hours you will have made one big step towards becoming the respected and effective hotel manager you have the potential to be!
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After completing this course you will be able to:
- Explain the characteristics of the hospitality industry.
- Define the classification of hotel departments.
- Define the food and beverage departments of a hotel.
- Define the different market segments and customer types.
- Explain the classification of the different modes of operation.
- Explain the objectives of a menu.
- Explain what is meant by kitchen layout and design.
- Explain proper food handling priorities.
- Describe the food preparation procedures.
- List the different types of restaurant workforce injuries and accidents.
- Explain health and safety procedures as applied to the hospitality sector.
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Diploma courses:
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one year ago
This course is very detailed and took me 3-4 days to complete.
one year ago
Earlier i did the same course and really learned a lot about tourism and hospitality Industry. After the recent modification once again i completed the course with a great sense of satisfaction.