Hospitality Management Studies - Food and Beverage Services - Revised
Learn more about food and beverage services in the hospitality industry, with this free online course.
Take this certificate on your own.
Start now and learn at your own pace.
CertificationView course modules
The course begins by introducing the food and beverage operations within a hotel. You will learn about the relationship between the food and beverage department and other hotel departments, such as room service and the stewarding department. The course describes the organisation and key duties of restaurant staff, including floor staff and kitchen staff, from apprentice to managerial levels. You will also learn how to implement best practices to restaurant staffing and procedures.
Next, you will learn about the classification of food and beverage services, based on market segments and customer types, such as the leisure, student and industrial markets. You will also gain an understanding of the different types of menu, the objectives of menus and the comparison among different menu types. Finally, you will learn about the basic food and beverage services such as table setting, with a focus on the procedures and items required. You will learn about menu planning, menu design and the considerations involved in the process.
You will also learn about restaurant design and layout as well as the functional considerations involved in restaurant ambiance, and the features that can help to create an ambiance depending on the restaurant type. You will learn what skills and knowledge are needed to be able to manage a restaurant effectively with proper use of resources. You will know how to implement best practices in motivating, and monitoring team members.Start Course Now
Module 1: Introduction to the Food and Beverage Sector
Food and Beverage Sector - Learning Outcomes
Introduction to the Food and Beverage Sector
Restaurant Organizaion and Duties of Key Positions
Food and Beverage Sector - Lesson Summary
Module 2: Food and Beverage Services
Food and Beverage Services - Learning Outcomes
Classification of Food and Beverage Services
Food and Beverage Service Principles
Food and Beverage Services - Lesson Summary
Module 3: Restaurant Operations Planning
Restaurant Operations Planning - Learning Outcomes
Menu Planning and Design
Knowledge of Food and Beverage Services
Restaurant Operations Planning - Lesson Summary
After completing this course you will be able to: - Define the food and beverage departments of a hotel.
- Describe the different functions of the food and beverage departments.
- Explain the duties of key positions in the restaurant and kitchen.
- Explain the characteristics of the different types of menu.
- Explain and understand the different approaches to menu pricing.
- Describe the process of menu design.
- Explain and understand the steps involved in table setting.
- List the common types of tableware found in most restaurants.
- Explain the considerations involved in restaurant layout and design.
- Define restaurant ambiance.
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.