By the end of this course, you will be able to:

• Explain the concept of poetry and poetic forms
• Outline how to find poetry and become a skilled writer
• Identify the five sensory experiences of poetry
• Indicate the various types of repetition and figures of speech used to establish rhythm and metre
• Discuss how poets utilise consonants and vowels
• Outline the different types of rhymes and alliteration
• Explain the factors that define the voice and style of poetry
• Outline the form of sonnets, ghazals, odes, ballads, psalms and traditional Japanese verse
• Describe the use of nontransitive, transitive, independent and dependent clauses in poetry
• Recognize literary resources and describe the method for reading poetry
• Summarize the usage of images, similes and metaphors in poetry

By the end of this course, you will be able to:

• Outline the CCTV operational requirements
• Identify the skills and qualities of a CCTV operator
• Evaluate the importance of behavioural analysis in security
• Explain how to set up a CCTV system
• Define the various components in the technical guidance of CCTV systems
• Compare proactive and reactive monitoring
• List the surveillance duties and tasking of CCTV operators in
• Describe the initial assessment of CCTV operation concerning data protection
• Discuss the CCTV operator job description and work opportunities

By the end of this course, you will be able to:

• List the steps to take if you find someone deprived of their liberty
• Explain the concept of the Deprivation of Liberty Safeguards (DoLS)
• Recall the five principles of the UK’s Mental Capacity Act of 2005
• Distinguish between a ‘standard’ and an ‘urgent’ authorisation for the deprivation of liberty
• Discuss the factors to consider when selecting DoLS assessors
• Summarise the role of an Independent Mental Capacity Advocate
• Identify the records that must be preserved for any relevant authorisation granted

By the end of this course, you will be able to:

• Define ‘solicitors’ and describe their various roles
• Compare the functions of solicitors and barristers
• Discuss how the UK’s legal code of conduct defines the behaviour expected of legal practitioners
• Outline the importance of the relationship between the client and their solicitor
• Identify a solicitor’s general duties towards both the court and their clients
• List the key standards of professional conduct expected of solicitors
• Explain how solicitors can communicate effectively with their colleagues
• Discuss the key responsibilities of a solicitor practising as a sole principal
• Explain how complaints are filed against solicitors
• State the role of confidentiality and privilege in the solicitor-client relationship

By the end of this course, you will be able to:

• Describe the benefits of professional carpet cleaning
• Classify the different types of carpet fibre
• Explain how to identify stains
• Analyse various carpet-cleaning methods
• Discuss the safety checklist used by cleaning technicians
• Describe the scientific principles used to restore carpets

By the end of this course, you will be able to:

• Explain the concept and definition of a heat wave
• Outline how heat waves come into existence
• Describe the physical effects of heat waves
• Identify the vulnerable group most likely to be adversely impacted by severe weather
• Discuss the economic and social aspects of heat waves
• Describe the significance of hydration during periods of extreme heat
• Explain how to prevent health problems related to heat waves
• Identify the most effective methods for maintaining indoor thermal comfort when temperatures rise

By the end of this course, you will be able to:

• Explain the purpose of conflict resolution
• Outline the six steps involved in the process of conflict resolution
• Describe the different forms of conflicts
• List five different conflict-management styles
• Outline the importance of practising self-awareness
• Define the idea of ‘procedural flexibility’

By the end of this course, you will be able to:

• Identify the sources of microorganisms that cause food spoilage
• Outline the factors that influence the growth and functions of microorganisms
• Explain the concept of ‘biopreservation’ and describe bacteriocins
• Recall the processes, methods and risks associated with food fermentation
• Classify foodborne diseases and describe their symptoms
• Explain how to control foodborne outbreaks
• Outline the responsibilities of food microbiologists and discuss the challenges they face