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How to become An Insurance Adjuster

Finance

They say time can heal almost every loss. Sometimes, money helps hasten the healing and Insurance Adjusters facilitate the process. They review the grounds for filing a claim in case of a loss and authorise payments to the insured. Continue Reading

Insurance Adjuster salary
$68,000
USAUSA
£42,000
UKUK
Explore Career
  • Introduction - Insurance Adjuster
  • What does an Insurance Adjuster do?
  • Insurance Adjuster Work Environment
  • Skills for an Insurance Adjuster
  • Work Experience for an Insurance Adjuster
  • Recommended Qualifications for an Insurance Adjuster
  • Insurance Adjuster Career Path
  • Insurance Adjuster Professional Development
  • Learn More
  • Conclusion

Introduction - Insurance Adjuster

They say time can heal almost every loss. Sometimes, money helps hasten the healing and Insurance Adjusters facilitate the process. They review the grounds for filing a claim in case of a loss and authorise payments to the insured.

Similar Job Titles Job Description
  • Claims Adjuster
  • Home Insurance Appraiser
  • Automobile Insurance Appraiser
  • Health Insurance Appraiser 
  • Possession Insurance Appraiser 
  • Property Insurance Appraiser
  • Casualty Insurance Appraiser
  • Auto Damage Appraiser

 

What does an Insurance Adjuster do?

What are the typical responsibilities of an Insurance Adjuster?

An Insurance Adjuster would typically need to:

  • Investigate, assess and settle insurance claims for clients
  • Create a claim file for each case to confirm the insurance policy covers the particular loss or accident
  • Investigate claims, especially the questionable ones, thoroughly to rule out any scope of error or fraud
  • Conduct personal inspection of property damage; interview claimants of personal injuries; interview stakeholders and bystanders for corroboration
  • Collaborate with public safety officials, police, lawyers, engineers, architects in addition to the claimant’s physicians and employers for additional information on questionable claims
  • Negotiate settlements with the claimant’s legal counsel, if necessary
  • Estimate the correct amount to be paid to the insurance beneficiary; authorise payments
  • Prepare and send reports on investigation findings to claims examiners
  • Assist attorneys and other public officials defending the company against contestation

Insurance Adjuster Work Environment

Insurance Adjusters typically work in an office-based environment. However, occasional travel to visit brokers, clients, and solicitors may be required. Their work usually involves a desk, computer, and telephone to make short and long-distance calls. Overseas work is relatively rare. 

Work Schedule

Most full-time Insurance Adjusters have irregular work schedules ranging from 35 to 40 hours per week to accommodate meetings with clients. Shift work during evenings or weekends may be necessary if you work in a contact centre. Part-time work may be an option. 

Employers

Finding a new job might seem challenging. Insurance Adjusters can boost their job search by asking their network for referrals, contacting companies directly, using job search platforms, going to job fairs and inquiring at staffing agencies.

 

Insurance Adjusters are generally employed by:

  • Direct Insurance (except life, health & medical) Carriers
  • Direct Life, Health & Medical Insurance Carriers
  • The Government 
  • Insurance Companies
  • Insurance Brokers
  • Claims Management Firms
    Loss Adjusting Firms
Unions / Professional Organizations

Professional associations and organisations, such as the International Association of Insurance Professionals (IAIP), are crucial for Insurance Adjusters interested in pursuing professional development or connecting with like-minded professionals in their industry or occupation.

 

Membership in one or more adds value to your resume while bolstering your credentials and qualifications.

Workplace Challenges
  • Heightened stress due to tight deadlines, increased work pressure, erratic work schedules and long working hours; increased susceptibility to burnouts and flawed work-life balance
  • Experiencing a sense of inadequacy when addressing the claims of accident victims
  • Lack of a robust and sustainable workforce; frustration due to inefficient performance by colleagues

 

Work Experience for an Insurance Adjuster

Employers prefer applicants who have experience in customer service, sales or administrative roles in the financial services sector.

 

Large insurance firms offer coveted six to ten-week long work placement or summer internship programs that provide insurance-related experience to undergraduate or graduate students. Smaller firms may also offer such opportunities to desirable candidates who approach them directly.

 

Some placements have you working as trainees for around two years before you are confirmed. Opt for such opportunities along with in-house training courses offered by your employers to gain the maximum amount of pre-industry experience.

 

Read about the profession and interview/job shadow experts working in insurance to understand the typical job responsibilities while also proving your commitment to course providers and prospective employers.

Recommended Qualifications for an Insurance Adjuster

Although this field is open to graduates from various disciplines, aspiring Insurance Adjusters find a Higher National Diploma (HND) or bachelor's degree in accounting, finance, business management, economics, law or mathematics best suits their professional goals.

Certifications, Licenses and Registration

Certification in business management, negotiations, billing coding languages, legal process forms and advanced litigation from an objective and reputed organisation can help you stand out in a competitive job market and carry a significant salary premium of up to 18 per cent. Successful certification programs protect public welfare by incorporating a Code of Ethics.

 

Licensing requirements also vary across regions. Typically, licensure requires an application, processing fees, an examination, and relevant education and experience. Since working under the company license is also a viable option, check in with local or national insurance organisations to find whether you will need licensure.

Insurance Adjuster Career Path

Performance, experience, and the acquisition of professional qualifications drive the career progression of Insurance Adjusters. 

 

Entry-level professionals typically work on small claims under the supervision of an experienced colleague. They may be assigned larger and more complex claims with a better understanding of claims investigation and settlements. 

 

Larger companies with more structured career progression offer opportunities to become a Team Leader, Insurance Adjusters Manager and finally Insurance Adjusters Director.

 

Significantly experienced adjusters may develop their portfolio as a Negotiator and settle complex claims with insurers, solicitors and clients before paying out any money. Project work such as quality control or training is also a viable goal for career advancement.

 

Insurance Adjusters who acquire more specialised qualifications can move into diverse fields like an employer or public liability.

 

Other opportunities include moving into loss adjusting, risk management or health & safety consultancy; you could opt to work with more specialist teams such as fraud investigators, disease and environmental claims handlers or with large case technicians.

Job Prospects

Candidates with a bachelor's degree in a numerate subject and sufficient work experience to ensure financial competence have the best job prospects. 

Insurance Adjuster Professional Development

Continuing professional development (CPD) will help an active Insurance Adjuster remain up to date on emerging trends in the insurance industry and the economy through work-based learning, a professional activity, formal education, or self-directed learning. 

 

CPD is also essential for the regular renewal of desirable certifications and licenses. You will attend workshops or classes, write articles for claims publications or give lectures and presentations as part of the requirements.

 

Consider moving to a larger organisation or one devoted to a specific area of insurance to gain valuable experience. Your employers may also offer ongoing training courses in personal safety and communication skills.

 

Invest in additional qualifications such as advanced diplomas from professional organisations to gain chartered status and membership.

 

Self-employed Insurance Adjusters with at least three to five years of work experience in the role can become associate members of the professional organisation once they earn the advanced diploma and chartered status.

Learn More

How Does It Pay to Become an Insurance Adjuster?

 

Insurance Adjusters have a stable career; they are always necessary to estimate the damage caused by natural disasters for individuals, businesses, and corporations, regardless of the economic and fiscal context.

 

The nature of the job is mobile and diverse; Insurance Adjusters can choose what they work on; they can build their portfolio around an area of interest and hire out the other parts. Independent adjusters are also free to decide upon their fees and the mode of payment.

What Does Each of These Roles Entail?

 

Company Insurance Adjusters are full-time employees who have the best interests of their company at heart. Despite due consideration for client concerns, their primary focus is on speedy settlement of claims and minimal claim payouts for the company.

 

Independent Insurance Adjusters are freelancers hired by insurers for specific reasons. They may work on behalf of a company in cases where the former does not have a claims employee in a particular geographic area, has a claims overload, or lacks expertise in a certain type of claim.

 

Public Insurance Adjusters also freelance but only for the insured and not the insurer. Hence, they can offer objective recommendations in return for a small percentage of the settlement. Since their compensation increases with larger settlements, their interests usually align with those of the claimant.

 

Some Facts About the Insurance Industry

 

The prominent areas within the insurance industry are domestic property, fire accidents, burglary and motor vehicle accidents.

 

The United Kingdom has Europe’s largest and the world’s fourth-largest insurance market, employing over 300,000 people, all members of the Association of British Treasurers.

 

Potential Pros & Cons of Freelancing vs Full-Time Employment

 

Freelancing Insurance Adjusters have more flexible work schedules and locations. They have full ownership of the business and can select their projects and clients. However, they experience inconsistent work and cash flow, which means more responsibility, effort and risk.

 

On the other hand, a full-time Insurance Adjuster has company-sponsored health benefits, insurance, and retirement plans. They have job security with a fixed, reliable source of income and guidance from their bosses. Yet, they may experience boredom due to a lack of flexibility, ownership, and variety.

 

When deciding between freelancing or being a full-time employee, consider the pros and cons to see what works best for you.

Conclusion

Insurance Adjusters are a highly underrated category of professionals in the finance industry. However, if you have a head for numbers and wish to help victims of catastrophes and accidents, rejoice in the fact that there is a constant demand for this kind of service. 

Advice from the Wise

Enjoy working with your mind because your perception of the insurance industry will change once you better understand how it works. Work on complex claims to culminate the knowledge and attitude necessary for success.

Did you know?

Starbucks pays more for employee health insurance than on the raw materials needed to brew its world-famous coffee. 

Introduction - Insurance Adjuster
What does an Insurance Adjuster do?

What do Insurance Adjusters do?

An Insurance Adjuster would typically need to:

  • Investigate, assess and settle insurance claims for clients
  • Create a claim file for each case to confirm the insurance policy covers the particular loss or accident
  • Investigate claims, especially the questionable ones, thoroughly to rule out any scope of error or fraud
  • Conduct personal inspection of property damage; interview claimants of personal injuries; interview stakeholders and bystanders for corroboration
  • Collaborate with public safety officials, police, lawyers, engineers, architects in addition to the claimant’s physicians and employers for additional information on questionable claims
  • Negotiate settlements with the claimant’s legal counsel, if necessary
  • Estimate the correct amount to be paid to the insurance beneficiary; authorise payments
  • Prepare and send reports on investigation findings to claims examiners
  • Assist attorneys and other public officials defending the company against contestation
Insurance Adjuster Work Environment
Work Experience for an Insurance Adjuster
Recommended Qualifications for an Insurance Adjuster
Insurance Adjuster Career Path
Insurance Adjuster Professional Development
Learn More
Did you know?
Conclusion

Holland Codes, people in this career generally possess the following traits
  • R Realistic
  • I Investigative
  • A Artistic
  • S Social
  • E Enterprising
  • C Conventional
United Nations’ Sustainable Development Goals that this career profile addresses
Reducing Inequality Sustainable Cities and Communities Peace, Justice, and Strong Institutions
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