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Beginner Level
Outstanding Customer Service - Your Ultimate Guide
32,523Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Outstanding Customer Service - Your Ultimate Guide
Unlock the powerful secrets of customer service that will transform your business with this free online course.
This free online Outstanding Customer Service course will teach you the skills and techniques required to provide truly outstanding customer service. Business owners have no idea how much money they may be lo... This free online Outstanding Customer Service course will teach you the skills and techniques required to provide truly outstanding customer service. Business owners have no idea how much money they may be losing due to bad customer service, or how much more money they could generate with providing excellent customer service. This free online course teaches business owners and managers how to provide truly excellent customer service.
COURSE PUBLISHER -
What You Will Learn In This Free Course
- Describe how to stop losing money d...
- Explain how to make more money from...
- Explain methods for gaining more re...
- Recall methods for retaining existi...
- Describe how to stop losing money due to poor or average customer service
- Explain how to make more money from each customer
- Explain methods for gaining more referrals
- Recall methods for retaining existing customers
- Describe how to create an outstanding customer service experience
- Explain how to handle difficult customers like a pro
- List the five tenets of TQM
- Describe how to avoid the 10 deadly sins of customer service
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Knowledge & Skills You Will Learn
Knowledge & Skills You Will Learn No internet? No problem! Download any course on the Alison App and learn on the go. 📲 Download Courses & Learn Without Internet Coming soon to iOS
Explore Careers Related To This Course
Customer Service Representative Customer Service Representatives interact with the customers of one or many companies. They answer questions or provide appropriate assistance in such a way as to leave the customers smiling and wishf
- Average Salary
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$47,737 - Traits artistic
$47,737
Customer Service Manager There is only one boss. The customer! And the customer can fire everybody in the company from the chairman downwards, just by spending their money somewhere else. Customer Service Managers ensure outs
- Average Salary
![Flag]()
$45,707 - Traits artistic
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Learner Reviews & Feedback For Outstanding Customer Service - Your Ultimate Guide
Every business thrives on good service... Learning best ways to handle customers is never a waste.
Try Alison customer service courses.
Godwin M. ![]()
Alison Graduate
Alison Graduate good study
ALISHA M. ![]()
Alison Graduate
Alison Graduate Great course. Didn't even get bored. The presenter was very pleasant.
Mana G. ![]()
Alison Graduate
Alison Graduate Even though the course was brief, I enjoyed learning it and I really liked the Instructor
Ozioma Gabriella O. ![]()
Alison Graduate
Alison Graduate Great outline...could not stop learning. Kudos to Prof. Paul J. Cline. Indept lesson I learnt, quite encompassing.
View 12 More Reviews
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