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Introduction to Customer Service Excellence

Introduction to Customer Service Excellence

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Introduction to Customer Service Excellence

Learn the secrets to providing outstanding customer service in the corporate industry in this free online course.
In this free Customer Service online course, you will learn about the techniques used... In this free Customer Service online course, you will learn about the techniques used by top customer service workers in big corporate industries that will help you stand out in our role as a Customer Service Agent. Explore the many ways to bring efficiency to your role, the tools you may encounter and how to master them, as well as how to connect with customers on a personal level and work effectively in a team and with colleagues.

In This Free Course, You Will Learn How To

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Knowledge & Skills You Will Learn

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    A CPD accredited Alison Diploma/Certificate certifies the skills you’ve learned
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    Add your Alison Certification to your resumé and stay ahead of the competition
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    Share your Alison Certification with potential employers to show off your skills and capabilities

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