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Best Communication Skills Courses
These free online communication skills courses will teach you everything you need to know to become a more effective communicator. Whether you're having difficulties writing emails, connecting with the people around you, or public speaking, these courses will teach you how to say exactly what you mean. Get started today and multiply the effectiveness of your words. For expert insights and practical tips, check out our latest blogs....…Read More
Most Popular
Communication Skills Courses

Introduction to Supervision
- Define ‘supervision’
- List the responsibilities of a supervisor
- Define ‘leadership’
- Describe the principles of leadership Read More

Diploma in Nursing Leadership and Care Management
- Identify the factors that define team nursing and the re...
- Examine the steps in the teaching learning process and w...
- Define the principles for effective teacher-l... Read More

Administrative Support
- Describe the importance and practice of good organizatio...
- Explain the process of maintaining effective time manage...
- Recognize how to provide excellent customer service
- Outline how to quickly prioritize and execute... Read More

Medical Receptionist Training
- Define the role and responsibilities of a medical recept...
- List the day-to-day tasks and duties of a medical recept...
- Recognise the importance of confidentiality and ethical ...
- Discuss patient management procedures involvi... Read More

Diploma in Supervision
- List the responsibilities of a supervisor
- Discuss what to look for when recruiting employees
- Describe the 70:20:10 rule
- Explain the benefits of coaching Read More

Youth Empowerment and Community Service
- Define ‘group work’ and identify its types
- Describe the processes of youth group work
- List the essential characteristics of an effe... Read More

Diploma in Reception Skills
- Identify the roles and duties of a receptionist
- List the different types of receptionists
- Explain how to handle difficult customers and situations
- Describe how to effectively manage a database... Read More

How to Become a Successful Interpreter
- Outline the roles of an interpreter and the importance o...
- Recognise ethical standards in interpreting as well as t...
- Explain vocabulary expansion techniques and w... Read More

Effective Communication Techniques for Teachers and Trainers
- Identify the different purposes and functions which comm...
- Identify the different types of communications.
- Define the term classroom register. Read More

Guidance and Counselling: Practical Skills
- Recall the historical perspective of counselling
- Indicate the difference between advice, guidance and cou...
- Review the reasons why we do not offer advice... Read More

Supervision Skills – Managing Groups and Employee Interaction
- Explain group dynamics and development
- Explain how to organize effective teams
- Describe how to build and maintain cohesive t... Read More

Diploma in Understanding Medical Terminologies
- Explain how understanding medical terminology can facili...
- Recognise the medical terminology used in medical docume...
- Identify the medical terminology and procedur... Read More

Business Etiquette and Professionalism
- Define the principles of professional behavior
- Discuss how to use professional interview etiquette
- Identify how to plan for different types of b... Read More

Assisting Older Adults with Autism
- Analyze the methods for diagnosing autism in older peopl...
- Explain the challenges elderly face in autism developmen...
- Identify ways to create a safe environment fo... Read More

Customer Service Skills
- Define ‘customer service’
- Discuss how to focus on the customer and their needs
- Explain how to employ expected workplace etiquette
- Outline the rules of appropriate telephone et... Read More

Leadership and Management in Organizations
- Recall what Organizational Behaviour (OB) is
- Identify challenges and opportunities existing in OB
- Distinguish between person–organization and p... Read More
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