How to become A Computer Systems Operator

• Computer Operations Representative
• Computer Operations Technician

What do Computer System Operators do?

A Computer Systems Operator would typically need to:

• Integrate and operate computer equipment by using the computer terminal to enter commands and activate controls on the computer and peripheral equipment
• Manage the files on any given system and monitor it for equipment failure or errors in performance
• Notify the supervisor or computer maintenance technicians of equipment malfunctions; respond to program error messages by finding and correcting problems or terminating the program
• Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports
• Load peripheral equipment with selected materials for operating runs, or oversee the loading of peripheral equipment by peripheral equipment operators
• Retrieve, separate, and sort program output as needed, and send data to specific users; maintain incident logs for all monitored systems
• Resolve user problems by answering questions and requests; ensure equipment operation by completing preventive maintenance requirements and tests, following the manufacturer's instructions
• Oversee the operation of computer hardware systems by coordinating and scheduling the use of computer terminals and networks to ensure efficient service
• Complete production logs to document computer operating time, problems that occurred, and actions taken
• Clear equipment at the end of an assignment and review schedule to determine the next one; carry out back-ups to avoid losing data
• Maintain supply inventory and a calendar detailing work order to ensure timely completion of tasks
• Supervise and train peripheral equipment operators and Computer Systems Operator trainees
• Run system-wide antivirus protections; ensure the security of company information and operating systems; help programmers and systems analysts test and debug new programs
• Check that local area networks are functioning correctly; identify, resolve, and repair issues
• Maintain client confidentiality
• Develop computer and online applications; look for ways to improve systems and processes to enhance the business

Computer Systems Operators typically work independently in a server room or data center with different computers, including minicomputers, mainframes, and networks of personal computers.

The dress code for a Computer Systems Operator includes business casual attire and footwear that provides maximum safety. Ties are not mandatory except on special occasions such as meeting with clients.

Computer Systems Operators generally work between thirty-five and forty hours per week. Many companies schedule computer operation twenty-four hours a day so that operators may work in shifts. They may need to work overtime if a crisis occurs as organizations rely on their computer systems to work efficiently.

Candidates should check state and private employment agencies for job leads. Internet job sites or classified ads in a local newspaper are a good source of openings. For a government job, candidates should arrange to take the necessary civil service test.

Computer Systems Operators are generally employed by:

• Banks
• Insurance Companies
• Manufacturers
• Government Agencies
• Educational Institutions
• Computer Service Companies

Some Computer Systems Operators belong to labor unions. Professional associations and organizations are crucial for Computer Systems Operators interested in pursuing professional development or connecting with like-minded professionals in their industry or occupation. Membership in one or more adds value to your resume while bolstering your credentials and qualifications.

• Slower-than-average job growth
• Continuing education to stay current on technology
• Work over weekends and evenings to meet deadlines
• Backache due to long periods of sitting at a computer

Employers prefer Computer Systems Operators with one to two years of experience in a data center or an information technology role. Alternatively, a year’s experience working with computer systems, computer operations, or network and server management support would also prove helpful.

Employers are increasingly leaning towards candidates with an accredited associate or bachelor’s degree in data processing technology, computer science, information systems, or computer technology.

As a Computer Systems Operator, you may need adequate certification in specific operating system software and network monitoring software tools.

Certification from an objective, credible and reputed organization can increase your chances for a promotion while helping you gain professional credibility, stand out in a competitive job market, stay up-to-date on technology and become an independent consultant.

Performance, experience, and acquisition of professional qualifications drive career progression. Employees with consistently high levels of performance may be eligible for promotion every two to three years.

Computer Systems Operators can advance to supervisory positions. With experience and further education, some operators become Computer Programmers and Network Administrators.

Candidates with an associate or bachelor’s degree and considerable experience in the field will have the best job prospects.

Training includes both on-the-job experience and training with veteran operators until the freshly recruited Computer Systems Operators are familiar with specific equipment and routines. Most organizations require continuing professional development (CPD) to remain members.

CPD allows individuals to upskill continually, regardless of their age, job, or level of knowledge. It prevents practical and academic qualifications from becoming outdated. It enables Computer Systems Operators to identify any knowledge gaps and progress to a new specialism. Certification in areas of interest and likely advancement would prove valuable.

Ensuring Efficient Computer Systems & Hardware

Computer Systems Operators are responsible for running computer operations and ensuring that computer systems and hardware are in good working order. A Computer Systems Operator's duties vary depending on the computer system.

Varying Responsibilities

Computer Systems Operators are essential to the day-to-day operations of older mainframes and minicomputers. Experienced operators may help computer programmers or systems analysts test programs.

Computer Systems Operators working with a personal computer network may assist a network administrator in ensuring all connections are in place and that the network and the servers are running smoothly. They may also help users connect computer peripherals, such as printers or lab equipment, or help new employees set up a computer.

Writing on the Wall

The trend toward networking and sophisticated software has enabled computers to perform tasks previously done by operators. With the advancement of technology and the move away from mainframe computers toward personal computing networks, the jobs of Computer Systems Operators are shifting from equipment maintenance to network support, user support, and database maintenance.

More than 5,000 computer viruses come into being every month.

Computer Systems Operators bring delight to the entire community of computer users who find themselves stranded in the middle of an essential task without knowing how to fix the issue. You may not be in the limelight like those guys from cybersecurity, AI, or data. Yet, your talent, motivation, and attitude ensure that the computers you work with don't fail on your watch!

There are two ways of constructing a software design. One way is to make it so simple that there are no deficiencies. The other way is to make it so complicated that there are no obvious deficiencies.