If you are tech-savvy and can navigate electronic systems effortlessly, you should consider becoming an information technology (IT) technician. IT technicians are business and technology professionals who serve as the primary point of contact for IT-related issues in a company. They diagnose, troubleshoot, and repair hardware and software components of computer systems. IT technicians combine technical knowledge with interpersonal skills, which makes them highly sought after in every organisation.

This computer science course highlights the educational, training, certification and skill requirements for IT technicians. We examine the basics of computer systems, including their types and components. We also analyse computer viruses and explain how to deal with them. We then study network technology and lay out various types of networks and network connections. The course explains how to troubleshoot the Windows operating system, hardware components and mobile devices. We also examine motherboards, processors, data storage and network security.

The course then discusses the cloud computing paradigm, implementation options, security capabilities and deployment models. We go through the different aspects of cyber security, including threat and attack vectors, network security, access control, incident response and disaster recovery. Our topic on IT project management outlines a systematic approach to strategising, coordinating and overseeing IT projects. We also discuss ethical and legal issues, emerging trends and career development for IT technicians. IT technicians are highly valued as computers keep businesses running so sign up to take the first steps towards a rewarding career in this field.