Diploma in Information Technology Support

Name: Diploma in Information Technology Support
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Rating: 3.9 (2515 reviews)

Earn an information technology diploma and learn how to provide IT support in this free online computer science course.

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Learning Outcomes

In this free course, you will learn how to:

Identify some typical roles and responsibilities associated with IT support
Assess and mitigate security risks by implementing appropriate measures to protect computer systems
Explain the organisational importance of IT support
Apply effective troubleshooting techniques to resolve technical issues as an IT support expert
Select the appropriate cloud service models based on specific organisational requirements
Recall different types of operating systems

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