Diploma in Change Management - Revised

With increased competition and technological advancements businesses need to be able to deal with change on an on-going basis. If businesses fail to deal with change they face the real risk of losing customers and even going out of business. Change Management skills help you play an effective role within an organization that is going through a period of change.

The course begins by introducing you to organizational structure types. You will study the reasons organizations change, resistance to change and human responses. You will learn how to overcome resistance and the importance of listening to and involving as many co-workers as possible.

Next, you will learn how leaders can work with others to enable them to effectively transition. You will distinguish between planned, emergent, episodic and continuous change. You will examine key theories that have influenced change management thinking over the past 100 years and analyse the political and cultural environment where change is to take place. You will review four kinds of organizational culture and analyse five different approaches to effecting change.

You will learn that proper planning anticipates the who, what, when, where, why and how of achieving change objectives. You will learn how strong governance and associated reporting arrangements are needed to drive and monitor change. Leadership is repeatedly cited as the number one contributor to change management success and an organization’s leaders must be visionaries, champions and role models. You will learn how a communications strategy is key to motivating stakeholders to embrace and adapt to change.

This Diploma course will be of great interest to professionals working in an industry that is experiencing change, and who wish to play a prominent role in the change management process. The course will also be of interest to small business owners who wish to learn more about guiding their business and employees through a period of change.